(Adapted by Atlantic Broadband)
 
Video Calls 
 
 
 
Your administrator can enable your VVX 500 and 600 phone to receive and transmit video
 
during calls. 
The VVX 500 and 600 phones need
 
a VVX Camera to transmit video. The VVX Camera is an optional 
accessory that attaches to the USB port
 
on the VVX 500 and 600 phones. See the VVX Camera Support 
page for information on how to
 
attach the camera to your phone. 
If you do not have a VVX Camera attached to your VVX 500 or 600 phone when you receive video
 
during 
calls, you can see your contact's video, but your contact cannot see video from you. 
 
 
Note: Some of the features described in this section require access to the Basic settings menu on the
 
phone. If your phone requires a password to access the Basic settings menu, contact your system admin-
 
istrator for assistance customizing your phone. 
 
 
 
Tips for Video Calls 
Use these tips when you're in a video call: 
●
 
Check your video image to make sure it's clear, bright, and sharp. 
●
 
Avoid bright lights or windows behind you. If the camera faces a window or bright lights, you may have
 
to adjust the camera settings. 
●
 
Avoid wearing bright colors, all-light or all-dark clothing, or busy patterns, such as small checks or
 
narrow stripes. Pastels and muted colors look best on the screen. 
●
 
Use natural gestures and speak in a natural tone without shouting. 
●
 
Pause between sentences to allow for possible audio delay. 
●
 
During a conference call, mute your microphone when not speaking. 
●
 
Avoid tapping or rustling papers near the microphone. 
 
 
Note: Web Info: For more tips on proper video conferencing etiquette, see Polycom's The Etiquette
 
of Video Conferencing_and_Telepresence. 
 
 
 
RELATED INFORMATION: 
Changing Video Call Settings
 
Change Video Clarity