(Adapted by Atlantic Broadband)
Accessing, Sending, and Broadcasting
Messages
You can access, send, and broadcast a variety of audio, verbal, video, and written messages on VVX
phones.
Note: Your phone may not support all of the features described in this section. Check with your system
administrator to find out which features are available on your phone.
Accessing Voice and Video Messages
Your phone indicates when you have new voicemail and video messages in the following ways:
●
The Message icon on the Home screen displays the number of new messages you have
●
A Message icon with the number of messages is displayed in the status bar
●
The Message icon is displayed next to the phone line on the Lines screen
●
A red flashing Message Waiting Indicator, located at the top-right of your phone
●
An audible alert
Note: Contact your system administrator or service provider for information on setting or changing your
voicemail greeting.
Access Voicemail and Video Messages
Voicemail is available on all Polycom VVX phones. Contact your system administrator to find out if your
phone supports video messages.
Note: Contact your system administrator or service provider for information on remotely accessing your
voicemail.
1
From the Home screen, navigate to Messages > Message Center.
2
If you have multiple lines on your phone, select the line that has the new message.
3
From the Messages screen, select Connect and follow the prompts to access your messages.
Remove the Message Alert
If you are not ready to listen to your messages when you receive new messages, you can temporarily
remove the message alert.
» From the Home screen, navigate to Messages > Message Center and select Clear.
All message indicators are removed for approximately one to two hours.
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