Polycom VVX 201 - Recording

Polycom, Inc.
(Adapted by Atlantic Broadband)
112
Troubleshooting
Bluetooth Headset
If you encounter any issues using a Bluetooth headset, see the following table for possible solutions to
common problems.
Common Bluetooth Headset Issues and Solutions
Issue Corrective Action
The Bluetooth settings do not display on my phone Do one of the following:
● Check with your system administrator to see
if the Bluetooth feature is enabled on your
phone.
● Make sure the Bluetooth Radio setting is on.
My headset doesn't pair automatically. If your headset is an older model, you may need to enter
a password before the headset can pair with your
phone. Refer to your headset documentation for more
information.
RELATED INFORMATION:
Enable Bluetooth and Connect a Headset
Recording
If you encounter any issues recording calls, see the following table for possible solutions to common
problems.
Common Recording Issues and Solutions
Issue Corrective Action
The message “USB device is full. Recording canceled”
is displayed when I pressed Start.
Check that there is sufficient space on the USB flash
drive.
The recording stopped during a call. If the USB flash drive becomes full during recording,
recording stops and the message “USB device is full.
Recording stopped” is displayed.
Delete previous recordings to make space on the USB
drive.
The message “USB device removed
unsafely.Recording canceled” displayed when I
removed my USB flash drive during a call.
Do not remove the USB flash drive while recording. If
you want to remove the drive during a call, press Stop,
and then remove the drive.
The message “Unsupported USB device attached”
displayed.
Refer to Technical Bulletin 38084: Supported USB
Devices for a list of USB devices supported on Polycom
phones.
R
ELATED INFORMATION:
Browse Recorded Calls