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Note : How Do I End a Held Call ?
A call must be active to end it. To end a held call : From Calls view, select the held call to 
highlight it, press Resume, and then press End Call.
You can connect an analog headset to your phone. If an analog headset is connected and 
in use,     glows green.
Using Headsets
If you use a headset, you can set up your phone so that all calls use your headset (see 
Enabling Headset Memory Mode). If you use a headset that supports electronic hookswitch 
(EHS), you can press the hookswitch button to place, answer, and end calls. In addition, you 
may be able to mute calls and control volume from your headset.
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Web Info: Using the Utility
For information on how to connect a headset to your phone, see the Quick Start Guide 
for your phone, available by navigating to your phone from the Polycom 
Business Media 
Phones
 Web page.
For a list of supported headsets, see the 
Headset Compatibility List (Technical Bulletin 
37477).
 For detailed information about how to use electronic hookswitch, see Using 
an Electronic Hookswitch (Technical Bulletin 35150).
 All these documents are available 
on the 
Polycom® Profiled UC Software Features and Polycom® Engineering Advisories 
and Technical Notifications
 support pages
For information on your headset’s features, as well as how to sync your headset with 
your phone, see your headset documentation.