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If you have a call and an incoming call arrives on the same or a dierent line, a call waiting
tone beeps, and the Incoming Call window displays. To answer the call, press Answer. The
call you were in is held.
If you don’t answer the call within 10 seconds, the Incoming Call window disappears, and
Calls view displays.
Answering Another Call
If you share a line with another phone, you can answer calls as described above. Or, someone
who shares the line can choose to answer the call from their phone. If you answer the call
and hold it, anyone who shares your line can answer the held call.
For more information about shared lines, including what you can and can’t do with shared
lines, see
Working with Shared Lines.
Answering on a Shared Line
You may find it convenient if your phone to auto-answer calls, so you don’t have to press a key
to answer a call. If you enable this feature, your phone will automatically answer incoming
calls using the speakerphone. Your system administrator sets how many times your phone
will ring before the call is auto-answered.
If Auto Answer is enabled and a call arrives while you’re already in a call, the incoming call
will be automatically answered if you end or hold the current call.
Answering Calls Automatically
Note : Auto-Answered Calls and Microphone Mute
Your phone mutes the microphone for all auto-answered calls, so that the party calling you
can’t hear you. To unmute the microphone so the other party can hear you, press . To
enable or disable microphone mute for auto-answered calls, see step 2, below.