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Chapter 2: Using Basic Features
Now that you’re familiar with your phone’s user interface and how to interact with it, you’re 
ready to perform baisc phone tasks that you’ll use on a daily basis. At the end of this chapter, 
you’ll become expert at handling multiple calls at one time, manipulating incoming and active 
calls, and accessing directories and lists so you can perform tasks quickly and eciently
Calling, answering, holding, and ending calls 
Ignoring, rejecting, forwarding, and transferring calls 
Setting up conference calls 
Enabling Do Not Disturb 
Listening to voicemail 
Handling Directories, Recent Calls, and Favorites 
Customizing ringtones 
Controlling phone volume
Setting up Do Not Disturb
Using headsets 
Managing shared lines
In this chapter, you’ll learn about :
Your phone can handle multiple calls at a time. However, only one active call—the call that has 
audio associated with it—can be in progress at any given time. In addition to the active call, your 
phone may have multiple other calls that are either held, or in an incoming or ringing state. Your 
phone can handle a maximum of 6 calls at one time.
How Your Phone Handles Calls