60
(No indicator)Idle
Shared Line
Status
Icon and Status
Indicator
Status Indicator
HD voice iconActive call
Hold iconHeld call
Note : Unsupported Features on Shared Lines
Call Forwarding is not available on shared lines.
Enabling Do Not Disturb on shared lines disables ringing only. You’ll still see a visual notification
of the call and have the option to answer the call.
Working with Shared Lines
If your phone shares a line with other phones, an incoming call to the shared line will cause
all phones to ring. The call can be answered on any of the phones. You can transfer, hold,
or set up a conference with calls on shared lines.
If you have an incoming call on a shared line, you can stop your phone from ringing by
tapping Silence. Even though the phone doesn’t ring, the call’s visual notification will still
display and you’ll still have the option to answer the call.
In Lines view, the following icons and status indicators display for shared lines, depending
if the line is idle, has an active call, or has a held call :
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