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Polycom RealPresence Group 310 Quick Tips

Polycom RealPresence Group 310
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Mute Your Microphone
Press on the remote control or on the table
microphone.
End a Call
1 Press on the remote control.
2 If prompted, confirm that you want to hang up.
Place a Multipoint Call
To place a multipoint call when in a bridge call:
Place a call, then press on the remote control
or select , and then select Add a Call to place
a call to the next site. Repeat until all sites are
connected.
Call a group from the Contacts.
Call one or more sites, and then ask those sites
to call additional sites.
Adjust the Volume
Press or on the remote control.
Add to the Favorites List
In the local interface, go to Place a Call >
Contacts. Select Search and use the onscreen
keyboard to find the desired entry. Highlight the
entry and select Favorite.
In the web interface, go to the Manage Favorites
page. Click Add from Directory, and then search
for the person to add and select Save.
You can also create a Favorite in the web
interface. On the Manage Favorites page, click
Create New Favorite, and then complete the
fields and click Save.
Select or Adjust a Camera
While in a call, select > My Video and either
Show Self View or Hide Self View. The menu
disappears and a message displays, telling you
which camera you are controlling.
To switch between Show Self View and Hide
Self View without accessing the menu while in a
call: on the remote control, press Select.
To pan or tilt the selected camera: on the remote
control, press the left, right, up, and down
navigation buttons (not available with all
cameras).
To control cameras without accessing the menu:
press or on the remote control (not
available with all cameras).
Start and Stop Video In or Out of
Calls
To stop video, using the local interface, go to
> My Video and select Stop Video. A video
pause icon appears on the display.
To start video, using the local interface, go to
> My Video and select Start Video. The video
pause icon disappears from the display.
Adjust the Video Layout While in a
Call
To adjust the video layout that the far-end sites see on
their monitors during a point-to-point or multipoint call:
1 With your remote control, select > Layout.
2 Select Browse.
3 Select one of the available layouts.
Power the System On and Off
To power on the system, press on the remote
control or the power sensor on the front of the
system.
To power off the system, press and hold on
the remote control or the power sensor on the
front of the system for 3 seconds. Wait
15 seconds before you unplug the power cord.
More Information
For more information about setting up and using the
system, refer to support.polycom.com.
Tips and Tricks
Make sure you know the name or number of the
site you want to call.
Connect and test any additional equipment
before the meeting.
Avoid wearing bright colors, all-light or all-dark
clothing, or “busy” patterns. Light pastels and
muted colors look the best on the screen.
Adjust your camera so that the far site can see
you. Fill the screen with people rather than with
the table, chairs, walls, lights, or floor.
Adjust your microphone so that the far site can
hear you. Mute the microphone before moving it.
Make sure that you can see and hear the far-site
participants.
Introduce all participants when the meeting starts.
Speak in your normal voice without shouting. Use
natural gestures when you speak.
Don’t tap on the microphone or rustle papers near
the microphone. In a multipoint call, mute your
microphone when you are not speaking.

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Polycom RealPresence Group 310 Specifications

General IconGeneral
Network ProtocolsH.323, SIP
Network Interfaces1 x 10/100/1000 Ethernet
Video Resolution1080p, 720p
Audio StandardsG.711, G.722, G.722.1, G.728, G.729A
Video StandardsH.263, H.263+, H.264, H.264 High Profile
Network10/100/1000 Ethernet
Video Input1 x HDMI
Video OutputHDMI
Audio Input1 x 3.5mm stereo line-in
Audio Output1 x 3.5mm stereo line-out
Other Interfaces2 x USB 2.0
People Video Resolution1080p
Content SharingPeople+Content IP
SecurityAES
CameraPolycom EagleEye Acoustic or EagleEye IV

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