Copyright 2017, Star2Star Communicaons, LLC and Polycom, Inc.
Polycom is a registered trademark and RealPresence Trio is a trademark of Polycom, Inc.
Star2Star is a registered trademark of Star2Star Communicaons, LLC.
Revised 10-27-17
Polycom® RealPresence Trio™ 8800
Quick User Guide
This guide covers the basic features and operation of the
Polycom RealPresence Trio 8800 conference telephone.
For more detailed information including a video tutorial,
please visit the Star2Star Knowledge Base at
knowledge.star2star.com
For a brief video overview of the Star2Star System, visit
http://tinyurl.com/s2sintro
®
1. Touchscreen Select items and navigate menus on
the touch-sensitive screen.
2. NFC (Near Field Communication) Enables easy
connection to Bluetooth-capable mobile phone or
tablet.
3. USB Port Enables connection to USB ash drive or
connection to a computer via USB cable.
4. Device Port Connects to a mobile or tablet device
using a USB device cord.
5. Speaker and Microphones Provides audio for the
ringer and speakerphone and sends your audio to
the far-end.
6. Mute Key Mute the microphones during calls and
conferences. The key glows red when activated.
7. Volume Keys Adjusts the volume of the audio from
the speakerphone and ringer.
To Place A Call:
Do one of the following:
• From the Home screen, tap Place a Call, enter the
phone number and tap
• From the Home screen, tap a Favorite.
• From the Home screen, tap Contacts, select a direc-
tory, select a contact and tap Dial.
• From the Home screen, tap Recent Calls and select
a contact. The contact is dialed automatically.
Answering or Declining Incoming Calls
When a call comes in, you will hear a ring tone (unless the ring
volume is set to zero), and the phone will display answer and
decline icons:
To answer the call, touch the green answer icon. To decline the
call, touch the red decline icon.
Declined calls will be sent to the extension’s Find-Me / Follow-Me
path or to voicemail, depending on the extension’s settings.
The In-Call Display
When the phone is engaged in a call, you will see the in-call
menu screen:
Add
Mute
Hang Up
Hold
Transfer
Dialpad
Blind Transfer
You can perform several actions from this screen by touching the
icons:
1. Create a multi-party conference call
2. Mute the microphone
3. Hang up the call
4. Place the call on hold
5. Perform an attended transfer to another telephone
6. Use the dialpad to enter DTMF tones
7. Perform a blind transfer to another telephone
Ending a Call:
To end an active call, press the red hang up icon.
To end a call that has been placed on hold, tap the resume
icon, and then tap the hang up icon.