Issue : July 2007  SoundPoint IP 330/320 Quick User Guide  2 
CALL LISTS 
Press 
 and select Features, and 
then select Call Lists. The Received and 
Placed Call lists can be viewed. Information 
on respective calls will be displayed. 
From this screen, choose the appropriate 
soft key : 
1. Info to view detailed call information. 
2. Save to store the contact to the Contact 
Directory. 
3. Delete to delete the call from the list. 
Press 
 repeatedly to return to the idle 
display. Or press the Callers soft key to view 
the Received Call list. 
 
VOICE MAIL 
Voice Mail is an optional feature that must be 
configured on the call server. Particulars and 
menu options may vary. 
The Message Waiting Indicator on the front 
of the phone and individual line indicators will 
flash and the stutter dial tone in place of 
normal dial tone will sound to indicate that 
message(s) are waiting at the message 
center. 
To listen to voice messages : 
1. Press the Msgs soft key. 
2. Follow voice prompts to listen to 
messages. 
 
SPEED DIALING 
To assign a speed dial index, see 
CONTACT DIRECTORY below. 
 
To dial a contact assigned to a line key, 
press the corresponding line key. 
 
To dial a contact associated with a speed 
dial index : 
1. Using the dial pad, enter the speed dial 
index followed by the #. 
2. Press 
Dial
 or pick up the handset. 
 
CONTACT DIRECTORY 
To add a contact in your local phone 
directory : 
1. Press the Dir soft key, and then press 
. 
2. Press 
 to enter a contact into the 
phone’s database. 
3. Enter first name from the dial pad. 
4. Press the OK or Cancel soft keys to 
accept or cancel changes. 
5. Press 
 to display the next field in the 
contact’s entry. 
6. Repeat steps 2 through 5 to enter last 
name and a unique contact phone number 
(not already in the directory).  
7. Change the Speed Dial Index if desired. It 
will automatically be assigned the next 
available index value. 
8. Modify the remainder of the fields (Ring 
Type, Divert Contact, Auto Reject, and Auto 
Divert) if desired. 
9. Press 
 to end data entry. 
10. Press the Yes or Cancel soft keys to 
accept or cancel changes. 
11. Press 
 repeatedly to return to the idle 
display. 
 
Contacts can be easily added from Call 
Lists. For more information, see CALL 
LISTS section above. 
 
To search for a contact : 
1. Press the Dir soft key. 
2. Using the dial pad, enter the first 
characters for the Last name. For example, 
to find the first directory entry with the last 
name starting with J, press the 5 key once. 
Searches are case insensitive. Dial the 
successful match from the resulting search 
screen. 
 
To edit a contact : 
1. Press the Dir soft key. 
2. Search for contact (see above). 
3. Press the Edit soft key and make the 
necessary changes. 
4. Press 
 to end data entry 
5. Press the Yes or Cancel soft keys to 
accept or cancel changes. 
6. Press 
 repeatedly to return to the idle 
display. 
 
VOLUME ADJUSTMENT 
Press the 
 volume keys to adjust 
handset, headset, and hands-free speaker 
volume during a call. Pressing these keys in 
idle state adjusts the ringer volume. 
 
To conform to regulatory requirements, 
handset and headset volume will return 
to a preset level after each call, but the 
configuration can be changed by your 
system administrator. Hands-free volume 
settings will be maintained across calls. 
 
RING TYPE 
You can select different rings to match your 
preferences and distinguish between calls on 
lines.  
 
To change the incoming ring : 
1. Press 
 . 
2. Select Settings, followed by Basic, and 
then Ring Type. 
3. Using 
 and  , highlight the desired 
ring type. Press the Play soft key to hear the 
selected ring type. 
4. Press the Select soft key to change to the 
selected ring type. 
5. Press 
 or   repeatedly to return 
to the idle display. 
 
If you select Silent ring, press the Line 
key or Answer soft key to answer 
incoming calls. 
 
DISTINCTIVE RINGING / CALL 
TREATMENT 
You can set distinctive incoming ringing 
tones for different contacts in your local 
directory. 
 
To set a distinctive ring for a local  
contact : 
1. Press the Dir soft key. 
2. Search for the contact (see CONTACT 
DIRECTORY above). 
3. Press the Edit soft key and scroll down to 
Ring Type. 
4. Enter a number corresponding to one of 
the ring types available (see RING TYPE 
above). 
5. Press 
 to end data entry. 
6. Press the Yes or Cancel soft keys to 
accept or cancel changes. 
7. Press 
 repeatedly to return to the idle 
display. 
HEADSET MEMORY MODE 
For permanent or full-time headset users, 
there is an option to default all calls to the 
headset. 
 
To enable Headset Memory Mode : 
1. Press 
 and select Settings 
followed by Basic, Preferences, and then 
Headset Memory. 
2. Use 
 and   and press   to enable 
Headset Memory Mode. 
 
To activate Headset Memory Mode : 
Press 
 twice. The Headset icon will flash. 
 
To disable Headset Memory Mode : 
Repeat steps 1 and 2 and select Disable.