Polycom VVX350/ VVX450               Quick Reference Guide 
TRANSFERRING CALLS 
 
Without announcement – With the caller on the line, 
press Transfer + Blind + Dial Ext followed by #.  
 
Directly to Voice Mail – With the caller on the line, press 
Transfer + Blind + Dial 5 + Ext followed by # 
 
With Announcement - With the caller on the line, press 
Transfer + Dial Ext followed by # - Recipient answers, 
announce the call: 
-  To complete the transfer, press Transfer a second 
time 
-  To cancel the transfer, press Cancel.  This will end 
the call to the recipient and reconnect you with the 
original caller. 
 
CONFERENCE CALLING (3-Way Calling)  
 
With first person on the phone press More + press 
Confrnc and dial your next party (first caller is on hold).  
When the second party answers, press Confrnc again to 
bring all three together. 
 
From Lines or Calls view, you can:  
-  Press Hold to hold all participants.  
-  Press End Call to remove yourself from the call, but 
keep the other participants connected.  
-  Press Split to end the conference and hold all 
participants. 
 
CALL PARK 
 
Parking Calls – With the caller on the line, press one of 
the available park buttons on the phone.  
 
Retrieving Parked Calls – Press the blinking Park button 
associated with your call. 
 
CALL FORWARDING 
 
To Enable Call Forwarding: 
Press ‘Forward’ softkey.  Select the forwarding type to 
enable (Always, No Answer, Busy), enter extension or 
telephone number (for external calls), and press ‘Enable’ 
softkey. 
 
To Disable Call Forwarding: 
Press ‘Forward’ softkey.  Select the forwarding type to 
disable, and press ‘Disable’ softkey. 
CALL LIST 
 
Call lists can be found by using the circular dial on your 
telephone: 
 
     
 
 
Received Calls  
-  Press Left Arrow to review received calls.   
-  Press Down Arrow to scroll through list. 
-  Press Right arrow to place a call to highlighted name/ 
number. 
-  Press Left Arrow again to return to main screen. 
 
-  Placed Calls  
-  Press Right Arrow to review placed calls.   
-  Press Down Arrow to scroll through list. 
-  Press Right arrow to place a call to highlighted name/ 
number. 
-  Press Left Arrow to return to main screen. 
 
-  Missed Calls 
-  Press Down Arrow to review missed calls.   
-  Press Down Arrow to scroll through list. 
-  Press Right arrow to place a call to highlighted name/ 
number. 
-  Press Left Arrow to return to main screen. 
 
PAGING (if applicable) 
 
Press Paging softkey and then press Page softkey 
 
INTERCOM (if applicable) 
 
Press Intercom softkey + Ext + # 
 
Show button labels when on an active call 
 
Press More softkey 
Press Lines softkey – the caller-ID screen will 
disappear for a few seconds allowing you to see the 
button labels.