WELCOME TO BUSINESS VOICEEDGE
As the technical administrator, you can manage features and passwords for all end
users as well as manage key group features such as auto attendants, hunt groups and
more. This user guide will give you a basic overview including resources for additional
training and support.
NOTE: In your welcome email you will receive two sets of credentials (Enterprise/Technical
Administrator or End User).
INTRODUCTION TO VOICEEDGE PHONES
Business VoiceEdge comes with Polycom® IP Phones and each user will receive a
quick reference guide specific to the phone model. Please refer to the diagrams below
to get quickly introduced to the buttons and functions of popular VoiceEdge phones.
Polycom VVX310 Series Phone Polycom 335 Series Phone
Softkeys
Headset
Speaker Phone
Volume Keys
Handset
Line Keys
Navigation Arrows
Mute
Home Button
Display
Message Waiting
Indicator
Softkeys
Line Keys
Hold
Headset
Speaker Phone
Volume Keys
Handset
Feature Buttons
Navigation Arrows
Mute
Display
Polycom VVX410 Series Phone Polycom VVX500 Series Phone
Home Button
Softkeys
Headset
Speaker Phone
Volume Keys
Handset
Line Keys
Navigation Arrows
Mute
Display
Message Waiting
Indicator
Display
Mute
Headset
Speaker Phone
Volume Keys
Handset
Home Button
Dialpad
Message Waiting
Indicator
BUSINESS VOICEEDGE
™
TECHNICAL ADMINISTRATOR
USER GUIDE
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