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Polycom 2-Line Phone User Manual

Polycom 2-Line Phone
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1
Owner’s Manual
Polycom 2-Line Phone V.1
ACC 1136- PUG

Table of Contents

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Polycom 2-Line Phone Specifications

General IconGeneral
BrandPolycom
Model2-Line Phone
CategoryTelephone
LanguageEnglish

Summary

Introduction, Safety, and Compliance

IP PBX Desk Phone Safety and Conformance

Important safety instructions and compliance for IP PBX base units and deskphones.

Conformance Details

Equipment compliance with standards like FCC Part 15, FCC Part 68, and UL60950.

Important Safety Instructions

General safety precautions for using telephone equipment, including reading instructions and avoiding hazards.

Regulatory Information and Guidelines

FCC Information and Requirements

Details FCC compliance, REN usage, and connection requirements for the system.

Automatic Dialers and Test Calls

Guidance for programming emergency numbers and making test calls to emergency services.

Electrical Safety and Surge Protection

Advises on installing AC surge arrestors to protect against electrical surges.

Radio Interference and FCC Part 15

Details FCC Part 15 compliance and potential radio frequency interference issues.

RF Exposure and Device Modifications

RF Radiation Exposure Limits

Information on FCC radiation exposure limits and safe operating distances for the equipment.

Equipment Modification Warnings

Warnings against unauthorized modifications that could void user authority.

Cordless Phone Safety and FCC Information

Safety and FCC compliance details specific to cordless transmitters and phones.

Battery, Disposal, and Environment

Battery Charging and Safety Information

Safety notes regarding battery charging, adapter usage, and battery handling.

Product and Battery Disposal Guidance

Guidance on disposing of electrical products and batteries according to regulations.

Sensitive Electronics and Interference

Advises on potential interference with sensitive electronic equipment.

Getting Started and Installation

Document Conventions and Basic Requirements

Explains document conventions, icons, and system prerequisites for setup.

Before You Begin Your Installation

Lists preliminary steps and requirements before installing the phone system.

Standard and Wireless Setup Options

Illustrates wired, wireless, and fax adapter setup configurations.

Phone Number and Extension Assignment

Explains how extensions and phone numbers are assigned to each device.

Installing and Configuring Your Phone System

Desk Phone Installation Methods

Details the various methods for installing desk phones, wired or wireless.

Wireless Adapter and Base Unit Setup

Instructions for setting up phones wirelessly and attaching the base unit.

Activating the Service and Phone Lines

Guides on activating phone lines and the associated billing through the portal.

Using Your Hosted PBX Phone System

System Description and Getting Started

Overview of the DPS FLEX system and introduction to the Polycom Desk Phone.

Polycom Phone Components and Controls

Identifies key parts of the Polycom phone and their basic functions.

Polycom Phone Features and Operation

Details line indicators, keys, dial pad, and display functions of the phone.

Basic Call Handling: Answering and Placing

How to answer, place, and manage basic calls using the phone.

Advanced Call Management

Handling Multiple Calls and Call Diversion

How to manage simultaneous calls, reject, and divert incoming calls.

Ending Calls and Placing Calls

Procedures for terminating calls and initiating new calls.

Managing Call Lists

How to view and manage received and placed call lists.

Call Hold and Transfer Procedures

Guides on placing calls on hold, transferring calls, and call parking.

Voicemail and Additional Call Features

Voicemail System Operations

Covers setting up, retrieving, forwarding, and managing voicemail messages.

Voicemail Management via Web and Email

Accessing voicemail through the web portal and setting up email notifications.

Additional Call Features: Redial, Mute, Speed Dial

Details redial, mute, speed dial usage, and contact management.

Directory Services: Adding, Editing, Searching

Guides on managing contacts, adding from call lists, editing, and searching.

Extension Setup Options

Call Forwarding Configuration

Steps to enable and disable call forwarding for various scenarios.

Do Not Disturb (DND) Feature

How to set and disable the Do Not Disturb mode on the phone.

Phone Display and Settings Configuration

Guides on adjusting display contrast, time/date, language, and directory search.

Administrator Functions

Web-based Admin Portal Overview

Outlines the capabilities of the Admin Portal for managing the phone system.

Logging In and Navigating the Admin Portal

Step-by-step guide to accessing and navigating the AccessLine Admin Portal.

Managing Phone Numbers, Extensions, and Locations

How to view, change, and manage phone numbers, extensions, and physical locations.

Phone Display and Caller ID Configuration

Guides on setting display names, time zones, and outbound caller ID.

Failover Routing and Call History Management

How to configure failover routing and view call history through the portal.

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