Hold
• Press Hold (the call is on hold on your
phone only)
• To retrieve the call, press the Resume
soft key or Hold button again
Transfer to an Extension
• Press Transfer
• Enter the extension or outside phone
number
• Press Send
• You can announce the call and then
hang up or just press Transfer again
Transfer Directly to Voice Mail
• Press Send VM
• Enter the extension number
• Press Enter
Park a Call
• Press CallPark
• Enter the extension number
• Press Enter
• The call is now parked on that extension
Pick Up a Parked Call
• Press ParkRtv
• Enter the extension number the call was
parked on, then press Enter
Conference Calls
• Enter the number of your first call
• Once the call is active, press more
and then Conference
• Enter the number of the second call,
press Send
• When second call connects, press
more and then Conference again
Voice Mail
• Press Envelope Button , then press
Connect
• Press 1 to listen to your new messages or
follow prompts for other actions
POLYCOM QUICK GUIDE
701.255.2032 • 877.255.3420
bekconnect.com
Depending on your phone model, you may
need to press More to see additional options.
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