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General| Line Keys | 12 line keys |
|---|---|
| HD Voice | Yes |
| SIP Protocol Support | Yes |
| Bluetooth | No |
| Wi-Fi | No |
| Network | 10/100/1000 Mbps Ethernet |
| USB Ports | 2 x USB 2.0 |
| Headset Support | Dedicated RJ-9 headset port and USB headset support |
| Power over Ethernet (PoE) | Yes, IEEE 802.3af |
| Audio Codecs | G.711, G.722, G.729, iLBC |
| Power Source | PoE or AC adapter |
Describes the intended audience, purpose, and skills needed for this guide.
Lists external resources for product information.
Provides an overview of hardware features and keys on VVX business IP phones.
Details how to access the Main Menu screen for phone features and settings.
Explains how to access the Calls screen to view active and held calls.
Describes how to view phone lines, favorites, and softkeys on the Lines screen.
Details how to use dial pad keys to edit or update field information on the phone.
Explains how to log in to a phone to access personal settings, contacts, and calendar.
Provides instructions on how to log out of the phone to protect personal settings.
Details how to change the login password for the phone.
Covers placing and answering audio calls, including call limits and line management.
Explains how to place calls to local numbers, international numbers, and contacts.
Allows selection of a default transfer type for all calls on the phone.
Explains how to transfer a call and choose the transfer type.
Shows how to display calls for each line from the Lines screen.
Explains how to view multiple calls on your line from the Calls screen.
Describes how to ignore or silence an incoming call to mute the ringer.
Covers starting, splitting, holding, or resuming conference calls.
Details how to initiate a conference call with up to two contacts.
Lists features with limitations or unavailability on shared lines.
Details how to answer incoming calls on shared lines.
Guides on enabling Simultaneous Ring and creating a personal ring group.
Explains how to add extensions and phone numbers to the Simultaneous Ring list.
Describes conditions for private/shared lines set as Executive or Assistant.
As an executive, view assistants, filter calls, and set criteria.
Provides guidelines for recording audio calls on the phone.
Explains how to record an active audio call on the phone.
Details the Recent Calls list, including missed, received, and placed calls.
Explains how to view lists of missed, received, and placed call entries.
Explains how to search for contacts within the phone's Contact Directory.
Details how to add new contacts to the phone's Contact Directory.
Explains how to view lists of contacts from various BroadSoft directories.
Details how to view contacts saved in the Personal Address Book.
Explains how to search for contacts within the Personal Address Book.
Covers adding, designating index numbers, viewing, and deleting favorites.
Details how to add contacts as favorites, assigning an index number.
Explains how to add contacts to a Buddy List to monitor their status.
Shows presence icons for BroadSoft UC-One contacts on the phone.
Explains how the phone indicates new voicemail and how to access it.
Details how to check voicemail in the phone's Message Center.
Guides on sending preset or custom instant messages.
Explains how to change the default paging group for sending pages.
Details how to subscribe to or unsubscribe from Paging Groups.
Describes how to view and join meetings scheduled in Microsoft Outlook.
Details how to access the phone's calendar to view and join meetings.
An interactive browser to search the Internet and view web pages.
Allows viewing the browser when the phone is idle by enabling the screen saver.
Allows customization of the phone's font size to Normal or Large.
Explains how to manually add a new wireless network by entering SSID and security.
Guides on enabling wireless connectivity using a Poly Wi-Fi adapter.
Notes that a password may be required for basic settings access.
Allows selection of phone themes like Classic or BroadSoft for display customization.
Details how to choose and display a background picture on the phone.
Guides on enabling screen savers using default or USB photos.
Allows setting office hours to optimize phone power saving.
Allows updating your presence status so contacts can monitor it.
Allows viewing your assigned security classification for all phone lines.
Describes connecting and using a headset with your phone.
Details the phone's behavior when connected to analog and USB headsets.
Guides on downloading, installing, and activating the Polycom Desktop Connector.
Explains connecting the phone to a computer via Ethernet using the direct method.
Details how to answer calls using a VVX EM 50 expansion module.
Explains how to resume a call using an expansion module.
Guides on placing calls using an expansion module.
Explains how to assign favorites to line keys on expansion modules.
Details how to identify assignments for line keys on the expansion module.
Lists accessibility features for users who are deaf or hard of hearing.
Explains how to investigate and view phone warnings and issues.
Details how to temporarily remove the warning icon from the status bar.
Guides on updating phone software when a new version is available.
Explains how to update software later using the SWUpdate soft key.
Troubleshoots issues with the speakerphone not working, possibly due to administrator disabling.
Troubleshoots issues with the USB port not detecting devices or features.
Provides solutions for common issues encountered with the Polycom Desktop Connector.
