Placing a Call 
 
•  Lift handset 
•  Dial extension press a speed dial, 
or dial a 10-digit phone number  
 
Answering a Call 
 
•  Lift handset OR Press headset or 
speaker button 
 
Placing a Call on Hold 
 
•  While on a call press Hold 
•  Line key will flash 
 
Retrieving a Held Call 
 
•  Press Resume or the flashing line 
key 
 
History/Redial  
 
•  Press the Left side of Circle to 
scroll through your Received 
Calls 
•  Press the Right side of Circle to 
scroll through your Placed Calls 
•  Press the Bottom of Circle to 
scroll through your Missed Calls 
•  Press Dial to call 
 
Park 
 
•  With a call connected, Press 
More 
•  Press Park - it will read out the 
extension it is parked at  
 
Retrieving a Parked Call 
 
•  Dial the extension the call is 
parked at  
 
 
 
Do Not Disturb 
 
•  press DND  
 
Disable Do Not Disturb 
 
•  press DND again 
 
Transferring a Call 
 
Blind Transfer 
 
•  While on a call, press Transfer 
•  Dial number 
•  Hang up or Press Transfer again  
 
Consult Transfer 
 
•  While on a call, press Transfer  
•  Dial number 
•  Wait for the Party to answer, 
Announce the call 
•  Hang up to complete the transfer  
 
Transfer to Voicemail 
 
•  While on a call, press Transfer 
•  Dial *+ extension you want to 
transfer to 
•  Hang up 
 
Conference Calls 
 
•  While on a call, press More 
•  Press Confrnc 
•  Dial number to add 
•  Press More 
•  Press Confrnc again and all 
parties will be connected 
 
Note:  Press More, Split to Split apart 
the conference, to join the calls back 
together,  press resume so you are 
talking with one of the parties, press 
More, Join 
Forwarding 
 
•  Press Forward 
•  Select when you want to 
Forward: Always, No Answer, 
Busy 
•  Enter in the number you want to 
forward to 
•  Press Enable 
 
Disable Forwarding 
 
•  Press Forward 
•  Select the Forwarding option 
you want to disable 
•  Press Disable 
 
 
Hard Keys 
 
Transfer – sends a call to third party 
Messages – Calls Voicemail 
Hold – Places a call on Hold 
Back – Brings you back one menu level 
Home – changes options and settings 
Headset – Press this to use a headset 
Mute – Makes it so people can’t hear you 
Speaker – Takes phone off hook  
Left side of Circle – Received Calls 
Right side of Circle – Placed Calls 
Bottom of Circle – Missed Calls 
Top of Circle- Favorites 
Center of Circle – Select