20 | EN
Dear Sir/Madam,
A question? A problem ? contact your point of sale.
We thank you for your trust in our products.
Enjoy your swimming!
9. Warranty
The Company guarantees the original owner against defective materials and faults in the
manufacture of the Mini heat pump for a period of two (2) years.
The warranty becomes eective on the date of the rst invoice.
The warranty does not apply in the following cases:
• Malfunction or damage arising from an installation, usage or repair that is not in compliance
with the safety instructions.
• Malfunction or damage arising from a chemical agent that is unsuitable for the pool.
• Malfunction or damage arising from conditions that are unsuitable for the equipment’s pur-
poses of use.
• Damage arising from negligence, accident or force majeure.
• Malfunction or damage arising from the use of unauthorized accessories.
Repairs undertaken during the warranty period must be approved prior to being carried out by an
authorized technician. The warranty shall be null and void if the repair to the equipment is carried
out by a person who is not authorized by the Poolstar company.
The guaranteed parts shall be replaced or repaired at Poolstar’s discretion. Defective parts must be
returned to our workshops to be covered during the warranty period. The warranty does not cover
labor costs or unauthorized replacements. The return of the defective part is not covered by the
warranty.
9.1 General warranty conditions
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