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POSIFLEX PP-8802 User Manual

POSIFLEX PP-8802
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Package Contents
PP-8802 or PP-8803 Thermal Printer ( x 1)
Paper Separator for 2” Thermal Paper Roll (x1)
Thermal Paper Roll (x 1)
USB Cable (x 1)
Power Adaptor (x 1)
Power Cord (x 1)
User Manual (x 1)
Using poor-quality thermal papers which contain impurity
particles, for instance, sands, or metals, will scratch the
thermal paper head, and such a damage is not covered
under the warranty.
Overview
Top View
PP-8802/8803
Thermal Printer
User Manual
Cover Release
Button
Paper Exit
Printer Cover
Power LED
Paper Out LED
FEED Switch
19760900030 Ver. C0
http://www.posiflex.com

Questions and Answers:

POSIFLEX PP-8802 Specifications

General IconGeneral
TypeThermal Receipt Printer
Print MethodDirect Thermal
Print Resolution203 dpi
Print Width80 mm
Paper TypeThermal Paper
Paper Roll Diameter83 mm
InterfaceUSB, Serial, Ethernet
Auto CutterYes

Summary

Overview

Top View

Describes the top view of the thermal printer, highlighting key components and their locations.

Views of I/O Interface

PP-8802 I/O Ports

Details I/O ports for the PP-8802 model, including USB, Serial, and Cash Drawer ports.

PP-8803 I/O Ports

Details I/O ports for the PP-8803 model, including LAN, USB, Serial, and Cash Drawer ports.

Loading Paper Rolls

Step-by-step instructions for loading 2-inch or 3-inch paper rolls into the printer.

Connecting Power Adapter and I/O Cables

USB and RS-232 Cable Connection

Instructions for connecting the printer to a POS system using USB or RS-232 interface cables.

Mounting PP-8802/8803 onto a Wall

Wall Mounting Procedure

Step-by-step guide for mounting the printer onto a wall using wall-mount kits.

Troubleshooting Paper Jams

Paper Jam Resolution Steps

Detailed steps to resolve common paper jam issues by adjusting the cutter.

Restore Software Switch to Factory Default

Software Switch Reset Procedure

Instructions for resetting the printer to factory default settings using the Software Switch Reset function.

Status LED Indicator

LED Indicator Meanings

Explanation of the status and meaning of Power, Error, and Paper-out LEDs.

Performing a Self-Test of the Printer

Self-Test Procedure

Steps to perform a printer self-test to verify print functionality and settings.

Entering the Hexadecimal Dump Mode

Hexadecimal Dump Mode Activation

Instructions to activate and enter the printer's hexadecimal dump mode.

Cleaning

Cleaning the Printer Case

Guidelines for safely cleaning the exterior printer case with appropriate materials.

Cleaning Thermal Head and Platen Roller

Recommended procedures for regularly cleaning the thermal head and platen roller for print quality.

Troubleshooting Common Printer Problems

Printer Cannot Print

Steps to diagnose and resolve issues where the printer fails to print, including self-test.

Error LED Indicator is On/Flashing

Troubleshooting steps for Error LED indications, including paper jams and overheating.

Paper-out LED Indicator is On

Guidance for resolving the Paper-out LED indicator status, typically due to incorrect paper loading.

Driver Download

Specifications

General Specifications

Provides details on printer reliability, buffer, drivers, and LED indicators.

Printer Features

Details on sensors, power, temperature, humidity, standards, dimensions, and printing features.

Connectivity Options

Information on available serial, USB, and Ethernet interfaces, along with OS support.

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