Warranty and Contact Details
Kmate Pty Ltd provides a 12 month warranty for this product when used for domestic purposes. This product is
not intended for commercial use and any such use will void all warranty.
The benefits of this warranty are provided in addition to other rights and remedies you may have under a law in
relation to the goods and services to which this warranty relates. Our goods come with guarantees that cannot
be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.
Before making a claim under warranty, please refer to your user/installation manual to ensure that you have
followed correct operating procedures of your product, and refer to the trouble shooting section (if such exists) to
assist solving any problems.
The warranty period begins from the day of purchase.
Your proof of purchase must be produced before assistance will be provided.
Where the Product is replaced pursuant to this Warranty, the replacement Product will be subject to the warranty
terms and warranty commencement date of the original product.
This warranty is only valid if the product is operated and maintained in accordance with the manufacturer’s
instructions.
Damage to property including but not limited to furniture, carpets, walls, ceilings or any other event either directly
or indirectly are excluded from warranty as well as any losses or expenses incurred by you in relation to the
product or making a claim under this warranty including without limitation any costs associated with installation,
reinstallation or transporting the product.
Light globes, remote controls, batteries, filters or similar perishable parts are not covered under this warranty.
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