A claim may be refused if the defective claim has arisen for reasons other than a manufacturers fault or defective
parts or workmanship. Circumstances in which a warranty claim may be declined include, but are not limited to
the following:
Normal wear and tear;
Misuse or abuse, including failure to properly maintain or service;
Damages caused by improper or incorrect installation, force-majeure, electrical surges, lightning, power
grid fluctuations, water or by connection to alternative power supply sources (such as solar inverters
etc), are not eligible for warranty repair;
Insect or vermin infestation;
Failure to clean or improper cleaning and/or operation of the product;
Failure to periodically lubricate and adjust, maintain the treadmill;
If the product is modified without authorisation from Kmate Pty Ltd in writing;
If you are unable to supply a certificate of compliance for installation of any type as required by State &
Territory Laws
Contact Details
Kmate Pty Ltd
PO Box 234, Mount Waverley VIC 3149
Email: warranty@klika.com.au
Phone: 03 9790 0055
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