9.23, 9.27 Treadmill
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Procedure 2.5
- Documenting Software Problems
When a problem is found with the software in the upper or lower PCA, record the information
listed below.
When a problem occurs, record the following information:
• Model and serial number. Provide the model number as accessed in Procedure 2.2.
• Program number running when the problem occurred
• A description of:
a. What happened or failed to happen.
b. The action taken by the user just before the problem occurred.
c. Problem-related information (such as how far into the program the problem occurred,
the work level being used when the problem occurred, etc.).
• The frequency of occurrence.