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Predator Helios 16 User Manual

Predator Helios 16
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Frequently asked questions - 95
Troubleshooting
This chapter shows you how to deal with common system
problems.
Read it before calling a technician if a problem occurs.
Solutions to more serious problems require opening up the
computer. Do not attempt to open the computer yourself;
contact your dealer or authorized service center for
assistance.
Troubleshooting tips
This computer incorporates an advanced design that
delivers onscreen error message reports to help you solve
problems.
If the system reports an error message or an error
symptom occurs, see "Error messages" below. If the
problem cannot be resolved, contact your dealer.
Error messages
If you receive an error message, note the message and take
the corrective action. The following table lists the error
messages in alphabetical order together with the
recommended course of action.
Error messages Corrective action
CMOS battery
bad
Contact your dealer or an authorized
service center.
CMOS checksum
error
Contact your dealer or an authorized
service center.
Disk boot failure
Insert a system (bootable) disk, then
press Enter to reboot.
Equipment
configuration
error
Press F2 (during POST) to enter the
BIOS utility, then press Exit in the BIOS
utility to reboot.
Hard disk 0 error
Contact your dealer or an authorized
service center.
Fr equently a sked quest ions

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Predator Helios 16 Specifications

General IconGeneral
Operating SystemWindows 11 Home
Battery90 Wh
WirelessWi-Fi 6E, Bluetooth 5.2
ProcessorIntel Core i7-13700HX
GraphicsNVIDIA GeForce RTX 4070
Display16-inch WQXGA (2560 x 1600)
Display Refresh Rate240Hz
RAM16GB DDR5
Storage1TB PCIe Gen4 SSD
Weight2.6 kg
PortsHDMI 2.1

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