Presto 01241 - Consumer Service Information; Warranty

39
CONSUMER SERVICE INFORMATION
If you have any questions regarding the operation of your Presto
®
cooker or need parts for your cooker, contact us by any of
these methods:
• Call 1-800-877-0441 weekdays 8:00 AM to 4:00 PM (Central Time)
 •Emailusatourwebsitewww.GoPresto.com
 •Write: National Presto Industries, Inc.
Consumer Service Department
   3925N.HastingsWay,EauClaire,WI54703-3703
Inquirieswillbeansweredpromptlybytelephone,email,orletter.Whenwriting,pleaseincludeaphonenumberandatime
when you can be reached during weekdays, if possible.
WhencontactingtheConsumerServiceDepartmentorwhenorderingreplacementparts,pleaseindicatethemodeland
series numbers found stamped on the side of the cooker body.
Please record this information:
Model __________________ Series__________________ Date Purchased ____________________
Anymaintenancerequiredforthiscooker,otherthanthatdescribedinthe“CLEANING”and“CAREANDMAINTENANCE”
sections of this book (pages 7 and 8), should be performed by our Factory Service Department. NOTE:Wedorecommendthat
you call our Consumer Service Department at 1-800-877-0441 prior to sending your cooker in for repair. Be sure to indicate
date of purchase and a description of the problem when sending a cooker for repair.
Send cookers for repair to:
Canton Sales and Storage Company
Presto Factory Service Department
Attn: Repair
555 Matthews Drive, Canton, MS 39046-3251
The Presto Factory Service Department is equipped to service all Presto
®
appliances and supply genuine Presto
®
parts. Genuine
Presto
®
replacementpartsaremanufacturedtothesameexactingqualitystandardsasPresto
®
appliances and are engineered
specicallytofunctionproperlywithitsappliances.PrestocanonlyguaranteethequalityandperformanceofgenuinePresto
®
parts.“Look-alikes”mightnotbeofthesamequalityorfunctioninthesamemanner.Toensurethatyouarebuyinggenuine
Presto
®
replacement parts, look for the Presto
®
trademark.
Replacement parts are available at hardware stores and other retail outlets. Parts may also be ordered online at www.GoPresto.com.
Form 72-856B
Presto
®
Limited Warranty
(Applies only in the United States and Canada)
This quality Presto
®
appliance is designed and built to provide many years of satisfactory performance under normal household
use.Prestopledgestotheoriginalownerthatshouldtherebeanydefectsinmaterialorworkmanshipduringthersttwelve
(12)yearsafterpurchase,wewillrepairorreplaceitatouroption.Ourpledgedoesnotapplytonormalwearandtearincluding
scratches, dulling of the polish, or staining; the repair or replacement of moving and/or perishable parts such as the sealing ring,
overpressure plug, or air vent/cover lock gasket; or for any damage caused by shipping. Outside the United States and Canada,
this limited warranty does not apply.
To obtain service under the warranty, please call our Consumer Service Department at 1-800-877-0441. If unable to resolve the
problem, you will be instructed to send your Presto
®
appliance to the Presto Factory Service Department for a quality inspection;
shipping costs will be your responsibility. Whenreturninganappliance,pleaseincludeyourname,address,phonenumber,and
the date you purchased the appliance, as well as a description of the problem you are encountering with the appliance.
WewantyoutoobtainmaximumenjoymentfromusingthisPresto
®
appliance and ask that you read and follow the instructions
enclosed. Failure to follow instructions, damage caused by improper replacement parts, abuse, misuse (including overheating
andboilingtheunitdry),orneglectwillvoidthispledge.Thiswarrantygivesyouspeciclegalrights,andyoumayalsohave
otherrightswhichvaryfromstatetostate.ThisisPresto’spersonalpledgetoyouandisbeingmadeinplaceofallotherexpress
or implied warranties.
National Presto Industries, Inc.
Eau Claire, Wisconsin 54703-3703