What to do if the ribbon breaks on my Primera Printer?
Ribbon breaks in your Primera printer may occur if the head setting is too high. You can attempt to repair a ribbon break by opening the cover and following the appropriate procedure.
Why is my Primera Printer printing so light?
If your Primera printer is printing too lightly, it might be due to insufficient heat or using slides that aren't thermal printable (inkjet). Try increasing the heat setting in the Printer Preferences or the PTLab software.
Why is my Primera Printer not online?
The Primera Printer might not be online because it is not powered on, the power cable is unplugged, or the 6-pin Mini Din cable is disconnected. Check these connections to resolve the issue.
How to fix Primera Printer ARM motor error?
To address an ARM motor error on the Primera Printer, power off the unit, remove the hoppers, and check for obstructions.
How to fix a Primera Printer flipper board error?
To address a flipper board error on the Primera Printer, power off the unit, remove the hoppers, and check for obstructions.
What to do if Primera Signature Printer cassette lost on conveyor exit?
If a cassette is lost on the conveyor exit of the Primera Printer, power off the unit, remove the hoppers, and remove the cassette if it fell off inside the Robot.
Why does “xx” appear next to the hopper description on my Primera Signature Printer?
If “xx” appears next to the hopper description instead of the remaining cassettes on your Primera Printer, replace the hopper. If it is already in place, remove it and push it back in place until you feel it connect. There is a magnet that will engage if the hopper is properly connected. Push near the bottom of the hopper.
What to do if the Primera Printer dropped a cassette?
If a cassette was dropped in the Primera Printer, power off the unit, remove the hoppers, and check for obstructions. This issue usually means that the picker is not getting a good grip on the cassette, so all of the same troubleshooting steps for a picker error will apply.
What to do if Primera Signature says selected cassette type is empty?
If the selected cassette type is empty in your Primera Printer, other types of media may be present in other hoppers. Check other hoppers for available media.
How to fix a Primera Printer picker error?
If you're getting a picker error on your Primera Printer, make sure that you are using the proper dimension cassettes. Also, ensure the cassettes are level inside the hopper. Finally, make sure the hoppers are completely inserted into the Robot by removing and reinserting each hopper, pushing near the bottom to ensure a good connection.
Guides users on selecting an optimal placement for the printer to ensure proper operation and prevent overheating.
Provides instructions for safely unpacking the printer and verifying all included accessories are present.
Illustrates and defines the main components and buttons of the Signature Slide Printer for user familiarity.
Details the required physical dimensions and coating properties for slides to be used with the printer.
Explains the procedure for connecting the printer to a power source using the provided adapter and cable.
Step-by-step guide on how to correctly install the print ribbon into the printer.
Instructions on how to load slides into the designated cartridge for printing.
Details the process of installing the necessary software driver on a computer to operate the printer.
Explains how to print to the Signature Slide Printer using standard Windows applications.
Details how to configure various print settings like paper size, orientation, and heat through the driver.
Describes the meaning of different LED indicator states and common error messages for diagnostics.
Provides instructions on how to use the cleaning pen to maintain the print head for optimal quality.
Guides users through the process of safely removing and installing a new print head.
Offers solutions for common print quality issues like lines, spots, and light printing.
Explains how to fix broken ribbons and prevent future occurrences during printing.
Step-by-step instructions for safely removing jammed or broken slides from the printer.
Addresses issues where the printer fails to recognize installed cartridges or ribbons.
Lists contact methods and resources for obtaining assistance with printer issues.
To Next Page
General
