198
TROUBLESHOOTING
Problem Possible Causes Solution
Unit does not turn on
when pressing ON/OFF
button.
P1 Protection Code
Turn o the unit, drain the
water and restart the unit.
In COOL mode: room
temperature is lower than
the set temperature.
Reset the temperature.
E0 EEPROM error
Contact the service agents or
a similar qualied person for
service.
Unit does not cool
well.
The air lter is blocked with
dust or animal hair.
Turn o the unit and clean the
lter.
Exhaust hose is not
connected or is blocked.
Turn o the unit, disconnect
the hose, check for blockage
and reconnect the hose.
The unit is low on
refrigerant.
Call a service technician to
inspect the unit and top o
refrigerant.
Temperature setting is too
high.
Decrease the set temperature.
The windows and doors in
the room are open.
Make sure all windows and
doors are closed.
The room area is too large Check the cooling area.
There are heat sources inside
the room.
Remove the heat sources if
possible.
The unit is noisy and
vibrates too much.
The ground is not level.
Place the unit on a at, level
surface.
The air lter is blocked with
dust or animal hair.
Turn o the unit and clean the
lter.
The unit makes a
gurgling sound.
This sound is caused by the
ow of refrigerant inside the
unit.
This is normal.