QNAP TR-004U - User Manual

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External RAID

Enclosure

TR-004U

User Guide

Document Version: 3

07/12/2020

Main Page

Other manuals for QNAP TR-004U

Quick Installation Guide16 pages

Questions and Answers

L
Lisa DavisJul 29, 2025
What to do if a drive fails in my QNAP Enclosure?
- S
  Savannah HoweJul 29, 2025
  If a drive fails in your QNAP Enclosure, here’s what you should do: 1. Log on to QTS. 2. Go to Main Menu > Storage & Snapshots > Storage > External Storage. 3. Locate the failed drive. 4. Prepare a new hard drive with the same or larger capacity than the failed one. 5. Remove the failed drive from the RAID enclosure. 6. Wait 30 seconds or until the enclosure beeps twice. 7. Remove the failed drive from the drive tray. 8. Insert the new drive into the drive tray. 9. Install the new drive. 10. Wait 30 seconds or until the enclosure beeps twice. 11. Go to Main Menu > Storage & Snapshots > Storage > Storage/Snapshots. 12. Locate the volume with the new drive and check that its status is 'Rebuilding'.

Summary

Product Overview

Hardware Specifications

Details technical parameters like dimensions, power, storage, and connectivity.

Components

Front Panel

Rear Panel

Safety Information

Provides essential safety guidelines for operating and handling the device.

Installation Requirements

Lists necessary environmental and hardware conditions for setup.

Setting up the RAID Enclosure

Outlines the sequential steps to prepare and set up the RAID enclosure.

Hardware Installation

Drive Installation

General instructions for inserting and securing storage drives into the enclosure.

Installing 3.5-inch Drives on 3.5-inch Trays

Detailed steps for installing 3.5-inch drives into the provided trays.

Installing 2.5-inch Drives on 3.5-inch Trays

Detailed steps for installing 2.5-inch drives using trays.

Installing Handles

Guide on attaching handles for better grip and secure rack mounting.

Connecting the RAID Enclosure to a NAS

Steps to connect the enclosure to a QNAP NAS device.

Connecting the RAID Enclosure to a Server

Steps to connect the enclosure to a Windows, macOS, or Linux server.

Attaching the USB Cable Clip

Removing a USB Cable from the USB Cable Clip

Rail Kits

RAID Configuration

Supported RAID Types

Lists and describes available RAID levels (JBOD, RAID 0, 1, 5, 10).

Storage Modes

Storage Modes and Platform Support

Mode Switch

Configuring RAID Settings Using the Mode Switch

Guide on how to set RAID configurations using the mode switch.

Basic Operations

Set Button

LEDs

Audio Alert

Standby Mode

Troubleshooting

Forcing Storage & Snapshots or QNAP External RAID Manager to Recognize the External RAID Enclosure

Steps to take if the enclosure or drives are not detected by management software.

Hot-swapping Failed Drives