QNAP TS-473 User Manual

Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TS-x73..........................................................................................................................................4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 6
Components................................................................................................................................................. 7
Front Panel...............................................................................................................................................7
Rear Panel................................................................................................................................................8
Right Panel.............................................................................................................................................10
Left Panel............................................................................................................................................... 10
Drive Numbering.....................................................................................................................................11
Installation Requirements........................................................................................................................... 12
Setting Up the NAS.....................................................................................................................................12
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 14
Drive Installation.....................................................................................................................................14
Installing Expansion Cards.....................................................................................................................23
Replacing Memory Modules...................................................................................................................33
QTS Installation.......................................................................................................................................... 36
Installing QTS Using Qfinder Pro........................................................................................................... 37
Installing QTS Using the Cloud Key....................................................................................................... 38
4. Basic Operations
Power Button.............................................................................................................................................. 41
Reset Button............................................................................................................................................... 41
USB One Touch Copy Button..................................................................................................................... 41
LEDs........................................................................................................................................................... 42
Beep Alarm................................................................................................................................................. 43
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 44
Hot-swapping Failed Drives........................................................................................................................44
Recovering Unintentionally Removed Healthy Drives................................................................................ 45
Support and Other Resources.................................................................................................................... 45
6. Glossary
CloudKey.................................................................................................................................................... 46
CloudLink....................................................................................................................................................46
myQNAPcloud............................................................................................................................................ 46
myQNAPcloud ID........................................................................................................................................46
Qfinder Pro................................................................................................................................................. 46
QTS.............................................................................................................................................................46
7. Notices
Limited Warranty.........................................................................................................................................47
TS-x73 User Guide
1

QNAP TS-473 Specifications

General

RAID levels	0, 1, 5, 6, 10, JBOD
RAID support	Yes
Storage drive size	2.5/3.5 \
Storage drive capacity	0 GB
Supported file systems	FAT32, HFS+, NTFS, exFAT, ext3, ext4
Storage drive interface	Serial ATA III
Storage drives installed	No
Supported storage drive types	HDD & SSD
Total installed storage capacity	0 TB
Number of storage drives installed	0
Number of storage drives supported	4
Cables included	AC, LAN (RJ-45)
Number of screws	14
Operating system version	4.3.4
Operating system installed	QNAP Turbo System
Server operating systems supported	Windows Server 2003, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8
Type	NAS
Noise level	21.7 dB
Device class	Home & Home Office
Share folder	CIFS/SMB
Backup features	Cloud, USB drive, iSCSI LUN
Browser supported	Internet Explorer 10, Firefox 8, Safari 4, Google Chrome
Security algorithms	256-bit AES, FIPS 140-2, HTTPS, SNMP, SSH, SSL/TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Supported network protocols	IFS/SMB, AFP (v3.3), NFS(v3), FTP, FTPS, SFTP, TFTP, HTTP(S), Telnet, SSH, iSCSI, SNMP, SMTP, SMSC
Chassis type	Tower
Cooling type	Active
Fan diameter	120 mm
Product color	Black
Fan diameter 2	60 mm
Number of fans	2 fan(s)
Cable lock slot type	Kensington
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power supply location	Built-in
Power consumption (typical)	56.23 W
Number of power supply units	1
Power consumption (HDD standby)	33.24 W
Power supply unit (PSU) capacity	250 W
Processor model	RX-421ND
Processor family	AMD Embedded R-Series SoC
Processor frequency	2.1 GHz
Processor boost frequency	3.4 GHz
On-board graphics card model	Not available
Flash memory	512 MB
Memory slots	4 x SO-DIMM DDR4
Internal memory	4 GB
Internal memory type	DDR4
Maximum RAM supported	64 GB
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
PCI Express x4 (Gen 3.x) slots	2
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	5 - 95 %
Harmonized System (HS) code	84714100

Weight and Dimensions

Depth	279.6 mm
Width	199.3 mm
Height	188.2 mm
Weight	4840 g