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QNAP TS-963X - User Manual

QNAP TS-963X
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TS-963X
TS-963X
User Guide
Document Version: 1
03/04/2018

Questions and Answers

  • J
    jamesmeyerAug 5, 2025
    What to do if hot-swapping failed drives on QNAP TS-963X?
    • N
      nfrancisAug 5, 2025
      To hot-swap failed drives, follow these steps: 1. Log on to QTS. 2. Go to Main Menu > Storage Manager > Storage > Disks/VJBOD. 3. Locate the failed drive. 4. Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive. 5. Remove the failed drive from the NAS. 6. Wait for 20 seconds or until the NAS beeps twice. 7. Remove the failed drive from the drive tray. 8. Insert the new drive into the drive tray. 9. Install the new drive. 10. Go to Main Menu > Storage Manager > Storage Space. 11. Locate the volume that contains the new drive and then verify that the status is Rebuilding.

QNAP TS-963X Specifications

General IconGeneral
ModelTS-963X
CategoryStorage
CPUAMD G-Series GX-420MC quad-core 2.0 GHz processor
Hot-swappableYes
Operating SystemQTS
Power Supply250W, 100-240V AC
Form FactorTower
RAMexpandable up to 16GB
Flash Memory512MB
Drive Bays9
Drive Compatibility2.5-inch SATA hard disk drives 3.5-inch SATA hard disk drives
Maximum Internal Raw Capacity72TB
M.2 SSD Slots2
10GbE1 x 10GBASE-T RJ45
Gigabit Ethernet4 x 1GbE
HDMI Output1 x HDMI 1.4
RAID SupportRAID 0, 1, 5, 6, 10, JBOD

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