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Stephen TranAug 17, 2025
What to do if the weight exceeds the maximum capacity on the quadient iX-5 Postal Equipment Weighing Platform?
- CcatherinemorganAug 17, 2025
If the weight of the items on the Weighing Platform exceeds the maximum capacity, remove the package. If possible, weigh it on another scale. Alternatively, use Manual Weight Entry mode to enter the weight and determine the postage.