14 January 8, 20197082-154E
TREKKER INSERT
3 Maintenance and Service
This pellet heater has a manufacturer-set minimum low
burn rate that must not be altered. It is against federal
regulations to alter this setting or otherwise operate this
pellet heater in a manner inconsistent with operating
instructions in this manual.
B. Quick Reference Maintenance Chart
NOTICE: These are recommendations. When burning high ash content pellet fuel or a/pellet mix you may
need to clean the re pot several times a day. Clean the stove and re pot more frequently if you
encounter heavy build-up of ash at the recommended interval or you see soot coming from the
vent. Not properly cleaning your appliance on a regular basis will void your warranty.
Follow the detailed instructions found in this section for each step listed as referenced in the
chart below.
When properly maintained, your appliance will give
you many years of trouble-free service. Contact your
dealer to answer questions regarding proper operation,
troubleshooting and service for your appliance. Visit
www.quadrare.com/owner-resources to view basic
troubleshooting, FAQs, use & care videos. We recommend
annual service by a qualied dealer.
Cleaning or Inspection Frequency Daily Weekly Monthly Yearly
Fire pot As needed OR X
Ash Removal from Firebox
About 5 bags of fuel depending on
ash build-up
OR X
Glass
When clear view of re pot
becomes obscure
OR X
Hopper Every ton of fuel (50 bags) OR X
Exhaust Path, Drop Tube and Behind
Baes
Every ton of fuel (50 bags) or more
frequently
OR X
Door Handle & Gasket Inspection Prior to heating season OR X
Blower, Convection
Every ton of fuel or more frequently
depending on performance
OR X
Blower, Exhaust
Every ton of fuel or more frequently
depending on performance
OR X
Firebox - Prepare for Non-Burn Season At end of heating season OR X
Venting System
Every 3 tons of fuel or more
frequently depending on
performance
OR X
A. Proper Shutdown Procedure
Turn user interface OFF, let appliance completely cool and
exhaust blower must be o. After cooling unplug appliance
before servicing.
Shock and Smoke Hazard
• Smoke spillage into room can occur if
appliance is not cool before unplugging.
• Risk of shock if appliance not unplugged
before servicing appliance.
CAUTION