22 January 8, 20197082-154E
TREKKER INSERT
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
Appliance starts and stops
frequently
Area where the user interface is placed
aects temperature.
Check thermostat proximity to doors and windows
User interface located in tight spaces
eecting the on/o cycling of the
appliance.
Inspect user interface location and make sure it is not
close to a surface that heats and cools quickly.
Slow or smoky start-up and/or
lazy ame
Dirty re pot, exhaust path, and/or
venting system.
Clean entire appliance including: re pot, ash build up
in rebox, re pot area, behind bae, rebox, exhaust
blower, venting, and ash pan.
Not enough combustion air Adjust the trim (see trim adjustment section)
Misaligned igniter Center the igniter in the chamber
Wet fuel or poor quality fuel Replace wood pellet fuel
Convection blower fails to start
Convection Blower is jammed Clean and remove jammed object from the blower
Not electrically connected Connect the blower wires to its respective power wires
Blower is defective Replace blower
Exhaust probe not sensing correct
temperature
Secure the exhaust probe to exhaust blower housing –
keeping its wire away from hot surfaces
Defective probe Replace probe
Control board is defective. Replace control board
Convection Blower fails to shut
o
Wire short between blower and ground
- Control board is defective
Repair wire and replace control board
Exhaust blower fails to start
and/error 6 screen appears –
indicating a exhaust encoder
alarm.
Exhaust blower is jammed Clean, and remove jammed object from the blower
Not electrically connected Connect the blower wires to its respective power wires
Blower is defective Replace blower
Control board is defective.
Unplug the Bluetooth key, if exhaust blower runs,
Bluetooth key or user interface is defective
Exhaust Blower fails to shut o
Wire short between blower and ground
- Control board is defective
Repair wire and replace control board
Feed Motor fails to shut o
Wire short between ground and: feed
motor, vacuum switch, hopper switch,
or safety snap disc
Repair wire(s) and replace control board
Control board is defective Replace control board
Convection Blower makes
noise
Convection blower is dirty causing an
out-of-balance condition
Clean blower impellers
Igniter does not turn o
Wire short between igniter and ground
– Control board is defective
Repair wire and replace control board