Quantum DXi4700

Chapter 10: Utilities
Diagnostics
Quantum DXi4700 User’s Guide 340
4. Click Save or OK to download the file.
Storage Array Diag File
The Storage Array Diag File page allows you to generate and download a storage array diagnostics file.
This file contains the diagnostic logs for the storage arrays.
To access the Storage Array Diag File page, on the Diagnostics page, click the Storage Array Diag
File tab (see Figure 221 below).
Figure 221: Storage Array Diag File Page
To generate and download a system diagnostics file:
1. Click Generate New to generate a new storage array diagnostics file.
The system generates a new diagnostics file. This can take several minutes.
2. After the file finishes generating, click the link to enable the Download Current button.
3. To download the generated diagnostics file, click Download Current.
A dialog box displays asking if you want to open or save the file.
4. Click Save or OK to download the file.
DSET
The DSET page allows you to generate a DSET report. DSET is a hardware diagnostic utility included with
the DXi4700. A DSET report contains an array of status information about the DXi4700 hardware. A
Quantum customer support representative can use this information to help identify and diagnose problems.
Note: Generate a DSET report only if directed to do so by a Quantum customer support
representative.
To access the DSET page, on the Diagnostics page, click the DSET tab (see Figure 222 on the next
page).