Rapid Connect - Software; What Software Does Rapid Connect Use; How Do I Access the Web Portal; How Do I Get an Account

4:1 Rapid Connect Monitoring System 2023-05-03
4. PORTAL
4. Software
4.1. What software does Rapid Connect use?
Rapid Connect uses a web portal. The web portal is a website where you are able to view all the
data that’s been collected from your machines. The web portal allows you to easily visualise the
status of your production, and the health of your machines.
The web portal can be used to schedule preventive maintenance, see section 4.12. on page 4:13.
The web portal can be used to handle alarms, see section 4.13. on page 4:14.
4.2. HowdoIaccessthewebportal?
The web portal is accessed with a web browser at connect.rapidgranulator.com.
The web portal can also be accessed directly by scanning the below QR-code.
Tobeabletoaccessthecontentsofthewebportal,youmustrstregisteranaccount.Seesection
4:3 “How do I get an account?” on page 4:1.
4.3. HowdoIgetanaccount?
ThersttimethatyoupurchaseaRapidConnectsystem,awebportalaccountiscreatedforyou
by Rapid.
When your account is created, a message is sent to your registered email address with instruc-
tions on how to activate the account.
Beforebeingabletoaccessthewebportal,youmustrstactivatetheaccount,seesection4.4.
“How do I activate my account?” on page 4:2.
If you are an advanced user, and you would like to create an account for a new user at your com-
pany,seesection6“UserManagement”onpage6:1.