Chapter 3: Fault Finding & Maintenance 31
EMC advice
• When powered up, all electrical equipment produces electromagnetic fields.
These can cause adjacent pieces of electrical equipment to interact with one
another, with a consequent adverse effect on operation.
• To minimize these effects and enable you to get the best possible perfor-
mance from your Raymarine equipment, guidelines are given in the installa-
tion instructions, to enable you to ensure minimum interaction between
different items of equipment, i.e. ensure optimum Electromagnetic Compati-
bility (EMC).
• Always report any EMC-related problems to your nearest Raymarine dealer.
We use such information to improve our quality standards.
• In some installations, it may not be possible to prevent the equipment from
being affected by external influences. In general this will not damage the
equipment but it can lead to spurious resetting action, or momentarily may
result in faulty operation.
Product support
Raymarine provides a comprehensive customer support service, on the world
wide web and by telephone help line. Please use either of these facilities if you are
unable to rectify a problem.
World wide web
Please visit the Customer Support area of our web site at:
www.raymarine.com
As well as providing a comprehensive Frequently Asked Questions section and
servicing information, the web site gives e-mail access to the Raymarine Technical
Support Department and a details of the locations of Raymarine agents,
worldwide.
Telephone help line
If you do not have access to the world wide web, please call our help line.
In the USA, call:
• +1 800 539 5539, extension 2444 or
• +1 603 881 5200 extension 2444
In the UK, Europe the Middle East or the Far East, call:
• +44 (0) 23 9271 4713 (voice)
• +44 (0) 23 9266 1228 (fax)
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