MI2S-600D/700D/800D 20
The normal working conditions of the micro inverter must conform to the regulations in the manual. Rockcore's
quality assurance covers both process and material defects. The warranty period is 12 years from the original purchase
date at the end user's original installation location. During the warranty period, as long as the original installation
location is unchanged, such as the system changes the customer, the warranty is also valid.
During the warranty period, Rockcore will repair or replace the defective product free of charge at its choice as
long as the defect covered by the warranty is confirmed to exist by inspection. Rockcore reserves the right to use the
original or improved design in repairing and replacing defective products. The warranty period of the repaired or
replaced product shall extend the original warranty period or 90 days from the date of repair or replacement, whichever
is longer. The warranty covers replacement of parts and repair of defects, but does not cover removal of defective
products and installation of repaired or replaced products. The warranty also covers non-expedited shipping charges
for repaired and replaced products, with shippers chosen by Rockcore.
The warranty does not cover transportation damage or damage caused by the shipping company, such damage is the
responsibility of the carrier.
In order to obtain repair and replacement services during the warranty period, the customer must
comply with the following regulations：
l All defective products must be returned and replaced through the Returned Product Authorization code. Before
obtaining the authorization code, the customer needs to contact our technical support personnel for on-site
evaluation and troubleshooting.
l If the fault cannot be rectified on site, the customer shall provide the following information to request the return
product authorization code:
ü Purchase certification of the defective product：
The original purchase receipt for the sale to the end customer
Distributor invoice or receipt which showed the original manufatcure
Purchase invoice or receipt date shows that the replacement product date is within the warranty date
ü Defective products mode
ü Defective products series number
ü Detailed description for the defective producr
Product repair and replacement mailing address：
l All defective products that are authorized to be returned must be shipped in their original package.
l Customers are not allowed to disassemble or repair defective products without prior written autho- rization from
our company.
l Our company will not be responsible for the following circumstances:
ü Internal or external damage caused by changes due to improper use
ü Improper installation and operation, including use in conditions outside the product design and inappropriate
environment conditions, and failure to comply with user manual or laws and regulations
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