Additional Information
40 Chapter 4
Limited Warranty
What your warranty covers:
• Any defect in materials or workmanship.
For how long after your purchase:
• 1 year for parts.
• The warranty for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever
comes first.
What we will do:
• Replace the defective portion of your DTVS Antenna with a new or, at our option, refurbished parts.
• Labor costs for the removal and re-installation of defective parts are your responsibility.
How you get service:
• Call 1-800-679-4776 and have your unit’s date of purchase and model number ready.
• A representative will troubleshoot your problem over the phone.
• If the representative determines that your antenna/dish is defective they will arrange to provide you the replacement
parts necessary for its repair.
What your warranty does not cover:
• Acts of nature, such as but not limited to lightning damage.
• Damage from misuse or neglect.
• A unit that has been modified or incorporated into other products or is used for institutional or other commercial
purposes.
• Units purchased, serviced or operated in Alaska or outside the U.S.A.
• Loss of programming.
• Installation
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
GIVEN BY THOMSON MULTIMEDIA INC., ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN
ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
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