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1. Introduction
Intended User
This manual is intended for use by qualified technicians only.
Warranty and Service Support
RCA offers long term support for its products. This support includes full exchange and/or
repair of the product during the warranty period, and service/repair or spare parts support out
of warranty.
Warranty Period and Return Instructions
RCA Communication Systems warrants the RCA manufactured products listed below
against defects in material and workmanship under normal use and service for a period of
time from the date of purchase as scheduled below:
In instances where the product is covered under a “return for replacement” or “return for
repair” warranty, a check of the product should be performed prior to shipping the unit back
to RCA. This is to ensure that the product has been correctly programmed or has not been
subjected to damage outside the terms of the warranty.
Products should be shipped back in the original packaging, or correctly packaged to ensure
no damage occurs in transit.
After Warranty Period
After the warranty period, RCA continues to support its products in two ways.
1. RCA offers a repair service to both end users and dealers at competitive prices.
2. RCA supplies individual parts and modules that can be purchased by dealers who are
technically capable of performing fault analysis and repair.
RDR9000 Service Manual
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General