What to do if my Record S20 is malfunctioning and I need to contact support?
- MmichaelrobertsJul 27, 2025
Before contacting support for your Record Door Opening System, make sure to write down the data displayed on the BDE-D.
What to do if my Record S20 is malfunctioning and I need to contact support?
Before contacting support for your Record Door Opening System, make sure to write down the data displayed on the BDE-D.
Brand | Record |
---|---|
Model | S20 Series |
Category | Door Opening System |
Language | English |
Outlines crucial regulations and guidelines for safe operation and accident prevention.
Details on essential personal protective equipment for personnel working with the system.
Requirements for detecting persons in the door's closing path to ensure safety.
Additional safety requirements for doors on escape routes and emergency exits.
Details safety measures and safeguards required during the door's opening cycle.
Specifies crucial safety distances for door leaves during the opening cycle.
Details the safety features and operating elements of the automatic door system.
Explains how to select and use different operating modes via the BDE-D control unit.
Describes the selection of operating modes for the RED control unit with its display.
Details how to set operating modes using the BDE-M key switch.
Describes how the system indicates and behaves during various malfunctions.
Specific troubleshooting for when the BDE-D control panel does not react.
Instructions for manually closing the door when power is supplied but it's blocked open.
General overview of emergency operating features and safety regulations.
Step-by-step guide for manually opening the door in a de-energized state.
Procedure for emergency door opening when the system has power.
Provides general steps for diagnosing and resolving common system malfunctions.
How the system operates during a power failure using a backup battery.
Outlines the procedure for resetting the control module to resolve issues.