RED ERICA User Manual (English)

Questions and Answers:

J
Janice JohnsonAug 13, 2025
How to fix a RED ERICA when pellets are not feeding into the combustion chamber?
- V
  Vincent AlvarezAug 13, 2025
  If pellets aren't feeding into the combustion chamber of your RED Stove, first, ensure the pellet hopper isn't empty and refill it if needed. Sawdust might be blocking the feed screw; empty the hopper and manually remove any sawdust. Other potential causes include a faulty gear motor or electronic board, requiring replacement. Also, ensure the firebox door and pellet feeding tank cover are securely closed. Dirty ducts or worn/broken gaskets can also prevent proper pellet feeding; clean the ducts and replace the gaskets as necessary.
D
Diana AdamsAug 17, 2025
What to do if pellets accumulate in the brazier and the flame is weak in my RED ERICA?
- J
  julian80Aug 17, 2025
  If pellets are accumulating in the brazier of your RED Stove, the door glass is getting dirty, and the flame is weak, it may be due to insufficient combustion air. Clean the brazier, ensuring all holes are clear, and perform a general cleaning of the combustion chamber and the smoke duct. Also, make sure that the entry of air is not obstructed. Another cause might be damp or unsuitable pellets; in this case, change the type of pellets. Lastly, a faulty smoke evacuation motor could be the culprit; check the motor and replace it if needed.
S
Shawn BerryAug 25, 2025
Why my RED ERICA Stove does not start?
- K
  Kevin AllenAug 26, 2025
  If your RED Stove doesn't start, first check that it's properly plugged in and the main switch is in the 'I' position, indicating it's on. Other potential issues include a seized pellet sensor (check the recipe parameters), a blown fuse (replace the fuse), or a broken pressure switch, which may indicate insufficient water pressure in the stove. A clogged smoke outlet or smoke duct can also prevent the stove from starting, so clean the smoke exhaust and/or the smoke duct.
D
Douglas HatfieldAug 28, 2025
What to do if the smoke evacuation motor does not work on my RED ERICA Stove?
- M
  Michael TranAug 28, 2025
  If the smoke evacuation motor in your RED Stove isn't working, begin by checking the mains voltage and the protection fuse to ensure there's electrical supply to the stove. If power isn't the issue, the motor itself might be faulty; check the motor and capacitor, replacing them if necessary. Alternatively, a defective motherboard or a broken control panel could be the cause, requiring replacement of the electronic board or the control panel, respectively. Finally, a faulty encoder may be to blame, so replace the encoder.
D
Dominique VazquezSep 1, 2025
Why is there no increase in temperature when my RED Stove is in operation?
- A
  Alexandra MasseySep 1, 2025
  If there is no increase in temperature while your RED Stove is running, the combustion adjustment may be incorrect, so check the recipe. Ensure the flame 1 setting isn't too low by increasing the power from the settings menu. Also, poor pellet quality can impact temperature, so use pellets from the producer.
C
candersonSep 5, 2025
Why does the convection air fan never stop on my RED ERICA?
- D
  Derrick MatthewsSep 5, 2025
  If the convection air fan in your RED Stove never stops, it's likely due to a faulty or malfunctioning temperature control probe. Check the probe and replace it if necessary.
A
Ashley PetersSep 9, 2025
Why is the air fan noisy on my RED Stove even when it is set to minimum?
- F
  fuentesjacquelineSep 9, 2025
  If the air fan on your RED Stove is noisy even when set to minimum, it could be due to a high set flame causing increased ventilation. Lower the set flame from the Adjustments menu.

RED ERICA Specifications

General

Brand	RED
Model	ERICA
Category	Stove
Language	English

Summary

Introduction to Erica Pellet Stove

Warnings and Warranty Conditions for Erica Stove

Safety Precautions

Essential safety measures to prevent accidents and product damage during operation.

Intended Use

Specifies that the product is for wood pellets and indoor use only.

Warranty Conditions

Outlines terms, duration, and requirements for product warranty coverage.

Exclusions from Warranty

Lists conditions and parts not covered by the manufacturer's warranty.

Spare Parts and Product Disposal

Guidance on using original spare parts and environmentally sound product disposal.

Benefits of a Sealed Stove Design

Explains the advantages of a sealed stove for air intake and room comfort.

Erica Stove Installation Guide

Foreword and Installation Regulations

Introduction to installation, referencing regulations and technician responsibilities.

Minimum Installation Distances

Specifies required clearances from walls and combustible materials for safe installation.

Smoke Flue Requirements

Details on flue installation, types, and connections for safe smoke extraction.

Flue Technical Characteristics

Requirements for flue sealing, insulation, and materials for optimal performance.

Flue Dimensioning and Types

Guidance on flue sizing, cross-sections, and types of available flues.

Chimney Components and Maintenance

Explanation of chimney parts and the importance of regular cleaning.

External Air Inlet Requirements

Mandates and guidelines for providing adequate external air for combustion.

Air Inlet Distances and Connections

Specifies distances for air inlets and connection procedures for sealed stoves.

Connecting the Stove to the Flue

Details on smoke duct conformity, dimensions, bends, and clearances.

Examples of Correct Installation

Illustrates proper installation methods for flues and ducting systems.

Erica Stove Drawings and Technical Features

Erica Stove Dimensions

Provides detailed measurements and specifications for the stove's physical size.

Erica Stove Technical Specifications

Lists key performance data, power ratings, efficiency, and consumption figures.

Erica Stove Unpacking Instructions

Preparation and Unpacking

Guides on opening the packaging and safely handling the stove.

Firebox Door Removal and Assembly

Firebox Door Removal Procedure

Step-by-step instructions for safely detaching the firebox door.

Firebox Door Assembly Procedure

Instructions for reattaching the firebox door securely.

Erica Stove Cladding Assembly

Cladding Assembly Steps

Detailed instructions for attaching the stove's side panels and top cover.

Erica Stove Electrical Connection

Connecting the Power Cable

Instructions for connecting the stove to the power supply and wall socket.

Initial Start-up Settings

Configuration steps required on the control panel before first use.

Erica Stove First Start-up

General Start-up Precautions

Guidelines and warnings to follow before and during the initial stove operation.

Loading Pellets into the Erica Stove

Pellet Loading Procedure

Instructions on how to correctly load fuel into the stove's hopper.

Erica Stove Menu Items and Functions

Control Panel Display and Main Menu

Overview of the control panel layout and access to the main menu options.

Date, Time, and Timer Configuration

Steps for setting the clock and programming automatic operation times.

Programmed Mode and Examples

Details on setting up timer programs with practical examples.

Timer Usage Notes and Sleep Function

Information on timer operation and how to use the sleep function.

Operating Modes and Adjustments

Settings for room temperature, fan speed, and flame power.

Settings Menu Options

Configuration options including language, cleaning, and auger loading.

Advanced Settings and Modes

Tones, Auto-Eco, Eco Stop T, and Auto Eco mode activation.

External Thermostat Connection

Instructions for connecting and enabling an optional external room thermostat.

Start-up and Power Supply Management

Details on initiating the stove and managing power supply and start-up.

Erica Stove Safety Devices and Alarms

Description of Safety Devices

Explains the function of pressure switch, temp probes, fan, and other safety features.

Warning Against Tampering with Safety Devices

Prohibits tampering with safety devices and outlines liability.

Alarm Signalling and Codes

Lists common alarms (A01-A09), their causes, and solutions.

Alarm Reset Procedure

Instructions on how to reset alarms and when to contact service.

Shutdown and Power Loss Scenarios

Describes normal shutdown, blackout handling, and eco-stop behaviour.

Recommendations for Safe Stove Use

Factors Causing Malfunctions

Identifies common causes of pellet stove problems like maintenance and fuel issues.

Safe Operation Rules

Essential rules for proper operation, brazier cleaning, and pellet loading.

Erica Stove Maintenance and Cleaning Schedule

Daily and Weekly User Cleaning

Routine cleaning tasks for the user, including brazier and ash tray.

Brazier and Pellet Duct Cleaning

Detailed steps for cleaning the brazier compartment and pellet drop duct.

Cleaning the Stove Glass

Proper methods for cleaning the firebox door glass without damaging surfaces.

Periodic Technician Cleaning

Mandatory cleaning tasks for a qualified technician, especially end-of-season.

Heat Exchanger Cleaning

Procedure for cleaning the internal heat exchanger components.

Lower Compartment and Smoke System Cleaning

Cleaning the lower compartment and checking the smoke exhaust system.

End-of-Season Shutdown and Checks

Procedures for winter shutdown and inspection of internal components.

Erica Stove Troubleshooting Guide

Pellet Feed and Operation Issues

Solutions for problems like no pellet feed, automatic shutdown, and short cycles.

Flame and Motor Problems

Addresses issues like dirty glass, weak flame, smoke motor failure, and fan problems.

Starting and Temperature Issues

Solutions for failure to start, noisy fan, and lack of temperature increase.

Erica Stove Electrical Plan and Wiring

Wiring Diagram and Key

Visual representation of electrical connections and component identification.

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Table of Contents