REFLEX ACTIVE 14 Series

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BLUETOOTH CALLING FUNCTION

PART A  HOW TO CONNECT

PART B  HOW TO DISCONNECT

Please take a few minutes to read through these instructions,

they will help ensure you get the best from your smartwatch. You

can also visit our website or scan this QR code for lots of helpful

information and video guides. And of course, if you have any

questions, please get in touch, we’re here to help!

Series 14/15 - getting started

To download our app, search for

REFLEX ACTIVE RED App

. or scan the appropriate QR code

for installation. Use your smart phone camera or QR code reader app.

COMPATIBILITY

CONNECTING YOUR SMART WATCH TO MOBILE PHONE

1. Enable Bluetooth on your smart phone.

2. Open the REFLEX ACTIVE RED App. on your smart phone.

3. To connect your watch, tap on the “add a device” green icon & select your watch from the list.

Please note: You’ll need to connect for calling to be enabled. See instructions below.

DISCONNECTING YOUR SMART WATCH & PHONE

1. Open the REFLEX ACTIVE

RED App

. on your smart phone.

2. Tap disconnect device in Settings.

3. You must also forget your device on your smart phones Bluetooth settings.

DOWNLOADING THE REFLEX ACTIVE RED App.

The REFLEX ACTIVE RED app will work on the following smartphones:

• Android (version 5.0 and above)

• Apple IOS (version 9.0 and above)

Please ensure the app is the latest version and has Bluetooth 5.0

www.reflex-active.com/pages/support

+44 (0)121 524 1400

support@reflex-active.co.uk

This watch comes with a special Bluetooth calling feature. You can make calls without having to unlock the phone.

You can also view your call history. The connection between the watch and your phone will need to be kept stable

when using the calling function.

The watch also has a microphone and a built in speaker for use when making phone calls, listening to music and

other notifications. Follow the steps to activate the calling function and much more:

To disconnect Bluetooth calling, go to the phone’s Bluetooth setting and “unpair” the “Audio-Series 14/15”. There is

also a shortcut to temporarily switch this off on top of the settings page.

PART C  ADD CONTACTS

You can add up to 8 contacts on your watch. Add contacts from the REFLEX ACTIVE RED app. To add contacts go to

“Favourite Contacts” and add contacts. The selected contacts will then be synced to your watch.

There are three tabs on this screen:

• Recent calls

• Dial pad

• Contacts

• Step 1: After connecting the watch to the REFLEX ACTIVE RED app, you need to go to the Bluetooth settings of

the phone and pair the watch.

Android & IOS: Switch on Bluetooth in your phones Bluetooth settings and you should see the available device as

“Audio-Series 14” or “Audio-Series 15” depending on your system. Tap on the device name and accept the Bluetooth

pairing request. To have full functionality we recommend allowing permissions.

Once connected you should see that the device is “connected for calls”.

• Step 2: Go to your watch and swipe left to the features page and locate the phone function.

• To switch on the watch, press and hold the side button until the display is on.

• Switch off - By long pressing the side button, or through the settings/more functions.

HOW TO CHARGE

POWER ON / OFF

1. Line up the 2 pins to the charging spots on the back of the watch case.

2. The pins are magnetic and will secure the charger in place.

3. Plug in the USB cable to a power source. Once connected, the charging icon will appear on screen.

4. Please charge the band when it displays low battery.

5. A 2 hour charge time is sufficient to fully charge your smartwatch. Please ensure you do not exceed a 2

hour charge period.

When you tap on the dial pad you can then dial a number to call. Once you have dialed

the number the call button on the bottom right corner will appear.

If you tap on the recent calls tab you can see the recent calls on your device.

On the REFLEX

ACTIVE RED app

tap on “Favourite

Contacts” to add

your contacts.

Once you tap on the call button the number will then be called.

•

You can speak through the in built microphone on your watch.

•

To adjust the speaker volume tap on the + or -

•

To end the call tap on the red phone icon

Select the

contacts you

would like to add

and save.

The battery lasts for 2 to 3 days with Bluetooth calling mode enabled. On standby the battery can last for

approximatley 5-7 days.

PART D  SWITCH BETWEEN PHONE AND WATCH

PART E  BATTERY ADVISORY

Switch between watch / phone during an active call: If your watch is

connected to your phone via Bluetooth, all calls will show up on the watch

by default. If during an active call you would like to switch to your phone,

simply tap on the handset earpiece icon to select it. The call will then

switch to your phone.

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0770 090 0202

SERIES 15_AUDIO

Incoming Call

When Bluetooth calling mode is activated the watch will ring and vibrate. You can

answer or reject the call.

Please note: Internet calls such as Whatsapp will show as notification only.

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Main Page

Need help?

Do you have a question about the REFLEX ACTIVE 14 Series and is the answer not in the manual?

Summary

Initial Setup & Bluetooth Calling

App Download, Charging & Power

Download the REFLEX ACTIVE RED App, charge the watch, and learn how to power it on/off.

Bluetooth Calling & Connection

Connect, disconnect, add contacts, and manage call audio for Bluetooth calling.

Watch Navigation & Wellness Features

Interface Navigation & Button Use

Understand watch navigation swipes and touch button functions.

Wellness Tracking Functions

Details on Steps, Heart Rate, Sleep, and Exercise Record features.

Activity Modes & GPS Tracking

Starting Exercise Modes

How to select and begin tracking various sports activities.

Specialized Activity Features

Using Menstrual Cycle Tracking, Idle Alerts, and Breathing exercises.

GPS Outdoor Activity Tracking

Guide to using GPS for tracking outdoor runs and activities.

Lifestyle Features & System Settings

Lifestyle Feature Controls

Using Music, Weather, Shutter, Flashlight, Stopwatch, and Timer functions.

System Settings & Management

Configuring Display, Vibrations, Theatre, Phone Call, and System Menu.

Smart Assistant & Find Device

Accessing Ai Voice, controlling the smart assistant, and locating your phone.

Watch Faces & Notifications

Watch Face Customization Options

Changing watch faces via the watch or app, including personal photos.

Notification & Alarm Setup

Enabling phone notifications and setting alarms on the watch.

Technical Details, Care & Safety

Specifications & Maintenance

Technical specs, strap care, step counter explanation, and guarantee info.

Important Safety & Health Advice

Critical warnings on battery, device usage, and health considerations.

This document provides a comprehensive guide for using the Reflex Active Series 14/15 smartwatch, covering setup, features, and maintenance.

Function Description

The Reflex Active smartwatch is designed to enhance daily life through various functionalities, including timekeeping, fitness tracking, communication, and lifestyle features.

Timekeeping and Display:

The watch displays time, date, and other relevant information on its LCD screen. Users can customize the watch face by long-pressing the home screen to view available dials or by using the Reflex Active RED app to download and sync new watch faces from the Dial Library. The app also allows users to set a photo from their phone's gallery as the watch face, adjusting the time position, what is shown above and below the time, and the text color. The display brightness can be adjusted through the settings menu.

Fitness Tracking:

The smartwatch automatically tracks several fitness metrics:

Steps: Utilizes multiaxis inertial sensors (accelerometers) to detect wrist movement and estimate steps. It's important to note that some wrist actions may falsely record steps, so the count should be used as a guide.
Heart Rate: The watch records heart rate data throughout the day when activated in settings. It's designed for recreational use and not for medical diagnosis or monitoring. The heart rate monitor periodically emits flashing lights, so users with epilepsy or similar conditions should consult a doctor before use.
Sleep: The watch tracks sleep patterns, including light and deep sleep, when worn during sleep.
Exercise Record: This feature tracks all sports activities, with data accessible through the app.
Multi-Sport Modes: The watch includes various exercise modes such as Walking, Running, Cycling, Skipping, Badminton, Basketball, Football, Tennis, and Climbing. Users can select an exercise type from the activity screen to start tracking. For GPS-enabled activities, the watch connects to the smartphone's GPS for improved accuracy and location tracking. During an activity, the watch displays time, heart rate, and calories burned, with the option to view heart rate status by swiping up. The app provides a map of the activity path and activity statistics.
Calories Burned: The watch helps calculate calories burned during training.

Communication Features:

The Reflex Active smartwatch offers Bluetooth calling, allowing users to make and receive calls directly from the watch without unlocking their phone.

Connecting for Calls: After connecting the watch to the Reflex Active RED app, users must pair the watch in their phone's Bluetooth settings (e.g., "Audio-Series 14" or "Audio-Series 15"). This enables the microphone and built-in speaker for calls, music, and notifications.
Making Calls: Users can access recent calls, a dial pad, and contacts from the phone function on the watch. Tapping the call button on the dial pad initiates a call.
Receiving Calls: When Bluetooth calling is active, the watch will ring and vibrate for incoming calls, allowing users to answer or reject them. Internet calls (e.g., WhatsApp) appear as notifications only.
Switching Between Phone and Watch: During an active call, users can switch the audio output between the watch and their phone by tapping the handset earpiece icon.
Contacts: Up to 8 contacts can be added to the watch via the "Favourite Contacts" section in the Reflex Active RED app, which then syncs to the watch.
Notifications: To receive notifications, "App Alerts" must be enabled in the Reflex Active RED app, and the watch and phone must remain connected. For iOS, the phone needs to be paired via Bluetooth. For Android, the app must run in the background. Notifications cause the watch to vibrate and display content, which can be viewed later by swiping up on the watch face.

Lifestyle Features:

Music Control: Users can control music playback, adjust volume, and view artist/track names on the watch screen.
Weather Forecast: The watch displays current and 6-day weather forecasts, synced from the app. Location selection is required in the app settings, and the phone must be connected for updates.
Shutter Control: The watch can remotely control the phone's camera, provided the phone is unlocked and connected.
Flashlight: An inbuilt flashlight function helps navigate in the dark.
Stopwatch: Users can start and stop a stopwatch to track activity timings.
Timer: A countdown timer allows users to set goals and time activities.
Smart Assistant: Tapping the icon wakes the phone's smart assistant, which can be controlled via the watch microphone (available on Series 15 only).
Find Device: When connected via Bluetooth, this feature vibrates the watch to help locate it.
Alarms: Up to 3 alarms can be set in the Reflex Active RED app and viewed/switched on/off on the watch.
Menstrual Cycle Tracking: Users can track their menstrual cycle, with reminders managed through the app.
Idle Alerts: Gentle reminders to move or drink water can be set via "Profile" > "Others" > "Reminder to Move" in the Reflex Active RED app.
Goal Notifications: The watch alerts users when their step goal is reached. This feature requires enabling "Goal Setting" in the Reflex Active RED app.

Usage Features

The watch can be navigated by swiping left/right and up/down on the screen.

Swipe Left/Right: Accesses features pages like phone functions, messages, and other apps.
Swipe Up/Down: Views messages, notifications, and settings.
Side Button: Press and hold to switch the watch on/off. Short press to return to the main dial page or turn the screen on/off.

Settings Menu:

The settings page offers various options:

Display: Adjust brightness, dial switch, and menu view.
Vibrations On/Off: Toggle vibrations to prevent interruptions.
Theatre Mode: Reduces brightness and turns off vibrations. Note: Call features must be switched off separately.
Phone Call: Activates Bluetooth calling mode.
Call Reset: Resets Bluetooth calling function.
Ai Voice: Accesses the smart assistant.
Screen Clock: Adjusts screen clock settings.
Find Phone: Locates the connected phone.
System Menu: Restart, power off, or reset the watch.
About: View device information and system version.

Maintenance Features

Charging:

Connection: Align the 2 magnetic pins on the charger with the charging spots on the back of the watch case.
Power Source: Plug the USB cable into a power source.
Charging Indicator: A charging icon appears on the screen when connected.
Low Battery: Charge the band when the battery is low.
Charge Time: A 2-hour charge is sufficient for a full charge; do not exceed this period.
Battery Life: The battery lasts 2-3 days with Bluetooth calling enabled, and approximately 5-7 days on standby.

Care Instructions:

Avoid Contact: Do not wear the smartwatch while applying sprays or creams. Avoid contact with corrosive agents (e.g., paint, solvents, adhesives) as they may affect the finish.
Water Exposure: The smartwatch is not suitable for swimming or showers; do not immerse it in water.
Strap Care: Environmental conditions can affect strap durability. Treat with care, limit exposure to direct heat or sunlight, and keep the watch dry. Avoid chemical cleaners, cosmetic products (e.g., fake tan, perfumes). Light soiling can be cleaned with a weak soapy water solution on a damp soft cloth. Be aware that light-colored straps are prone to color transfer from other materials.
Silicone Strap Care: Clean regularly with mild soap and water to remove dirt, oils, and lotions, ensuring the watch case does not get wet. Store in the gift box when not wearing.
Cleaning Intervals: Remove the smartwatch at regular intervals for gentle cleaning.
Skin Irritation: Some wearers may experience skin irritation if the smartwatch is worn for prolonged periods, especially if they have sensitive skin or allergies. Remove the smartwatch if irritation occurs. To prevent irritation, ensure regular cleaning and avoid over-tightening on the wrist.

Safety Information:

Battery: Do not attempt to replace, open, or disassemble the battery. The integrated rechargeable battery cannot be removed or replaced. Substances within the battery may harm the environment or cause injury if handled improperly. In case of contact with battery acid, flush the affected area with clean water and seek immediate medical attention.
Device: This is a Class A product; it may cause radio interference in domestic environments. Ensure correct engagement with charging contacts. Check for damage before each use. Not a toy; keep children from playing with it. Do not open the smartwatch. Protect from strong impacts, vibrations, direct sunlight, and dirt. Avoid heavy objects, pressure, and strong magnetic fields. Salt and thermal water can corrode metal parts. Remove before saunas. Do not operate near heat sources. Do not cover during operation or charging. Do not use on aeroplanes, in hospitals, or near medical electronic systems. Wireless signals may impact sensitive electronics. Do not use if the display is cracked or exposed to extreme temperatures. Do not use abrasive cleaners. Remove immediately if it feels warm or hot. Do not charge if wet. Avoid checking notifications while driving or in other hazardous situations.
Health: Smartwatches contain electromagnetic fields and magnets that may interfere with medical devices like pacemakers. Consult a doctor if using any medical device. The heart rate monitor is for recreational use only and not for medical diagnosis. It periodically emits flashing lights; consult a doctor if you have epilepsy. Heart rate readings can be affected by fit, wearer characteristics, and activity intensity. Consult a doctor before starting new exercise regimes. The watch tracks movement, sleep, and calories, but these estimations are not always fully accurate. Menstrual cycle tracking is for personal records only and not for conception assistance. Always consult a doctor for unusual symptoms.

Disposal:

Do not dispose of the product, batteries, or packaging in household waste. Dispose of at a civic amenity site or local authority recycling facility. Batteries require separate collection.

REFLEX ACTIVE 14 Series Specifications

General

Battery Life	Up to 7 days
Compatibility	iOS and Android
Sensors	Accelerometer, Heart Rate Monitor
Activity Tracking	Steps, Distance, Calories, Sleep
Notifications	Call, Social Media
Features	Find My Phone