Do you have a question about the RENPHO ES-CS20M and is the answer not in the manual?
Essential safety guidelines for using the digital scale, covering medical advice, specific user conditions, and handling.
Details scale models, dimensions, weight, battery type, capacity, division, unit, and accuracy ranges for different weight capacities.
Illustrates common display codes like 'Functioning normally', 'No Bluetooth connection', 'Change battery', 'Overload', and 'Calibrating'.
Instructions for inserting AAA batteries, noting they are not rechargeable, and recognizing the 'LO' indicator for low battery.
Charge rechargeable models for 2-3 hours before first use and place the scale on a flat, stable surface, avoiding carpets.
Guide to downloading the Renpho app from iOS App Store or Android Play Store using provided links.
Instructions on creating a Renpho app account via email or logging in as a guest user.
Details on filling out personal information in the app for precise body composition calculations.
Enabling Bluetooth and Location services on your smartphone is required for app connection, with specific notes for iOS 13 users.
Steps to pair the scale with the Renpho App, including tapping '+' for device management and stepping on the scale.
Displays the Renpho app interface showing weight, BMI, body fat, and other body composition metrics after a successful measurement.
Troubleshooting steps include resetting the scale by removing battery or pressing reset button, and resetting Bluetooth connection in the app.
Utilizing the app's 'Bluetooth anomaly detection' feature and reporting issues to the support team for further diagnosis.
Steps to recalibrate the scale after moving or turning it upside down to ensure accurate results, involving placing it on a flat surface and stepping on it.
Guide to syncing Renpho data with Apple Health on iPhone/iPad by selecting Renpho from Data Sources in the Health app.
Enabling or disabling categories for Renpho to write data to Apple Health, and specific steps for iOS 13+ users.
Steps to sync Renpho scale data with Google Fit by enabling the feature in the 'My Account' > 'Settings' menu.
Guide to syncing Renpho scale data with Fitbit by selecting 'Fitbit' in settings and logging into your Fitbit account.
Explanation of how Google Fit syncs nickname and weight, and monitors fitness data from multiple apps and devices.
Details on syncing weight and BMI to Fitbit app after connecting the accounts and allowing access.
Instructions for pairing the Renpho scale with the Apple Watch app and performing measurements.
How to view progress history via 'Trends' and export data to email in CSV format.
Instructions on sharing fitness data with friends via Facebook and Instagram directly from the Renpho app's Measuring page.
Clarifies the difference between 'Measurement Users' (multiple users on one scale) and 'Friends' (users on different scales).
How to contact Renpho support through the 'Help' section in the 'My Account' page of the app.
Provides US and UK customer service phone numbers with operating hours for support inquiries.
Lists email addresses for US and EU customers to contact Renpho support for assistance.
Steps and factors to address inaccurate weight measurements, including scale placement, calibration, and personal fluctuations.
Addresses issues with the scale not turning on (battery/charge) and Bluetooth connection failures, directing users to support.
Explains why body fat may not be measured (bare feet, Bluetooth, personal data) and defines 'Athlete Mode' for specific user profiles.
Explains the necessity of Athlete Mode for body fat estimation and provides steps to restart the scale for both battery and rechargeable models.
Discusses reasons for body composition differences and how to change measurement units in the Renpho app settings.
Details how user data is secured through a one-to-one connection and explains access to the privacy policy for more information.
Instructions on setting an app password and recognizing when to change batteries or charge the scale based on the 'LO' indicator.