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RENPHO ES-CS20M User Manual

RENPHO ES-CS20M
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Renpho Bluetooth Body Fat Scale
User Manual
This manual is for following scale models: ES-CS20M / ES-CS20M-W /
ES-32MD; ES-24M / ES-26GB-B / ES-BR003 / ES-28ML / ES-30M ...
PRECAUTION FOR USE
Safety Precautions
When using digital scale, certain basic safety precautions must be followed,
including the following:
1. The Bluetooth scale should not be used to diagnose or treat any medical
condition. You should consult a doctor prior to undertaking any diet or exercise
program.
2. If you are pregnant or suffer from Osteoporosis or have a pacemaker or
other internal device, you should not use the body fat function of this smart
scale. All body composition data is for reference and should not be used as a
substitute for advice from a licensed health care professional.
3. If the scale malfunctions, first check the battery power. Replace or charge
the batteries as necessary.
4. Check the device before every use. Do not use the device if damaged. The
continuous use of damaged unit may cause injury or improper results.
5. Please keep the scale dry. Be careful when use on the wet and slippery
surface.
6. Fragile, handle with care.
7. Scale is a high-precision measuring device. Never jump or stomp on the
scale or disassemble. Please handle the scale carefully to avoid breakage.
8. The scale is not waterproof, never immerse the scale in water. To clean the
surface, use a damp cloth or glass cleaner. Do not use soap or other
chemicals.
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RENPHO ES-CS20M Specifications

General IconGeneral
BrandRENPHO
ModelES-CS20M
CategoryScales
LanguageEnglish

Summary

Precaution for Use

Safety Precautions

Essential safety guidelines for using the digital scale, covering medical advice, specific user conditions, and handling.

Know Your Renpho Scale

Specifications and Accuracy

Details scale models, dimensions, weight, battery type, capacity, division, unit, and accuracy ranges for different weight capacities.

Troubleshooting Common Issues

Illustrates common display codes like 'Functioning normally', 'No Bluetooth connection', 'Change battery', 'Overload', and 'Calibrating'.

Getting Started

Battery Model Setup

Instructions for inserting AAA batteries, noting they are not rechargeable, and recognizing the 'LO' indicator for low battery.

Rechargeable Model Setup

Initial Charging and Placement

Charge rechargeable models for 2-3 hours before first use and place the scale on a flat, stable surface, avoiding carpets.

App Download and Installation

Guide to downloading the Renpho app from iOS App Store or Android Play Store using provided links.

App Account and Profile Setup

Account Creation and Guest Mode

Instructions on creating a Renpho app account via email or logging in as a guest user.

Profile Information for Accurate Measurements

Details on filling out personal information in the app for precise body composition calculations.

Connecting Scale to App

Bluetooth and Location Activation

Enabling Bluetooth and Location services on your smartphone is required for app connection, with specific notes for iOS 13 users.

Pairing and Initial Measurement

Steps to pair the scale with the Renpho App, including tapping '+' for device management and stepping on the scale.

Reviewing Measurement Data

App Measurement Interface

Displays the Renpho app interface showing weight, BMI, body fat, and other body composition metrics after a successful measurement.

Bluetooth Troubleshooting

Resetting Scale and Connection

Troubleshooting steps include resetting the scale by removing battery or pressing reset button, and resetting Bluetooth connection in the app.

Advanced Troubleshooting and Recalibration

Bluetooth Anomaly Detection

Utilizing the app's 'Bluetooth anomaly detection' feature and reporting issues to the support team for further diagnosis.

Scale Recalibration Procedure

Steps to recalibrate the scale after moving or turning it upside down to ensure accurate results, involving placing it on a flat surface and stepping on it.

Integration with Fitness Apps

Apple Health Synchronization

Guide to syncing Renpho data with Apple Health on iPhone/iPad by selecting Renpho from Data Sources in the Health app.

Apple Health Integration Details

Managing Data Permissions

Enabling or disabling categories for Renpho to write data to Apple Health, and specific steps for iOS 13+ users.

Google Fit Integration

Connecting Renpho to Google Fit

Steps to sync Renpho scale data with Google Fit by enabling the feature in the 'My Account' > 'Settings' menu.

Fitbit App Integration

Connecting Renpho to Fitbit

Guide to syncing Renpho scale data with Fitbit by selecting 'Fitbit' in settings and logging into your Fitbit account.

Fitness App Sync Details

Google Fit Data Sync

Explanation of how Google Fit syncs nickname and weight, and monitors fitness data from multiple apps and devices.

Fitbit Data Sync

Details on syncing weight and BMI to Fitbit app after connecting the accounts and allowing access.

Apple Watch Integration and Data Review

Using Renpho Scale with Apple Watch

Instructions for pairing the Renpho scale with the Apple Watch app and performing measurements.

Accessing Trends and Exporting Data

How to view progress history via 'Trends' and export data to email in CSV format.

Social Sharing and User Management

Sharing Fitness Data

Instructions on sharing fitness data with friends via Facebook and Instagram directly from the Renpho app's Measuring page.

Understanding User Types

Clarifies the difference between 'Measurement Users' (multiple users on one scale) and 'Friends' (users on different scales).

Contact and Support

Feedback via App

How to contact Renpho support through the 'Help' section in the 'My Account' page of the app.

Customer Support Channels

Contact Phone Numbers

Provides US and UK customer service phone numbers with operating hours for support inquiries.

Customer Support Email

Lists email addresses for US and EU customers to contact Renpho support for assistance.

Frequently Asked Questions (FAQ)

Troubleshooting Inaccurate Weight

Steps and factors to address inaccurate weight measurements, including scale placement, calibration, and personal fluctuations.

FAQ: Connectivity and Measurement Issues

Scale Power and Connection Problems

Addresses issues with the scale not turning on (battery/charge) and Bluetooth connection failures, directing users to support.

Body Fat Measurement and Athlete Mode

Explains why body fat may not be measured (bare feet, Bluetooth, personal data) and defines 'Athlete Mode' for specific user profiles.

FAQ: Advanced Topics

Athlete Mode Rationale and Restart

Explains the necessity of Athlete Mode for body fat estimation and provides steps to restart the scale for both battery and rechargeable models.

Body Composition Inaccuracy and Unit Change

Discusses reasons for body composition differences and how to change measurement units in the Renpho app settings.

Data Security and Privacy Policy

Details how user data is secured through a one-to-one connection and explains access to the privacy policy for more information.

FAQ: Settings and Maintenance

Password and Battery Management

Instructions on setting an app password and recognizing when to change batteries or charge the scale based on the 'LO' indicator.

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