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TROUBLESHOOTING GUIDE
SYMPTOM CAUSE POSSIBLE REMEDY
The streaming button on the
Remote Control is pressed
but with no effect at all
The Unite Mini Microphone
and hearing instruments have
not been paired
The Remote Control and hear-
ing instruments are not within
wireless range
Carry out pairing process
Assure that Remote Control and hearing instruments are
within wireless range and activate streaming again
The push button on the
hear ing instrument has been
pressed for more than 3 sec-
onds but with no effect at all
The Unite Mini Microphone
and hearing instruments have
not been paired
Carry out pairing process
The pairing button on the
Unite Mini Microphone
is pressed but no pairing
melody is played in the
hearing instrument
The Unite Mini Microphone
and hearing instrument are not
within wireless range
The Unite Mini Microphone
and hearing instrument have
not been simultaneously in
pairing mode
Assure that Unite Mini MIcrophone and hearing instruments
are within wireless range and repeat pairing process
Repeat pairing process and assure that the battery doors
on both hearing instruments are closed within 20 seconds
after the pairing button has been pressed on the Unite Mini
Microphone
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