RetroSound Model Two - Limited Warranty; Warranty Coverage and Exclusions

Model Two Owner’s Manual
Copyright 2014 © Retro Manufacturing, LLC Page 37
Will cung or bending the Model Two’s InniMount brackets void the war-
ranty or harm the unit?
No. The RetroSound® patented InniMount bracket system has been de-
signed specically to be bent, cut and modied to simplify radio installaon.
Modicaon to the radio’s brackets is actually encouraged to ensure proper t.
For quesons about modifying the bracket system, please feel free to contact us
at support@retrosound.com or 702-483-2222
I have your radio with an amp connected, but hear a whining/buzzing sound
through the speakers when I step on the accelerator.
If you have an external amplier installed and experience a high-pitched noise
that varies with the engine’s RPM, there are many possible soluons:
1. Make sure the amplier’s gain controls are not turned all the way up.
Ampliers amplify everything, including noise.
2. Make sure to run the amplier’s low level input cables (RCA’s) separately
from the amplier’s power wire.
3. Try grounding the amplier near where it is installed.
4. A low level (RCA) noise lter, known as a “ground loop isolator,” is oen
eecve at removing engine or alternator noise.
5. Try a lter on the amplier’s 12 volt power lead. Make sure to use a lter
that includes a ground wire.
6. On rare occasions, noise can be introduced through the antenna lead. If
disconnecng the antenna makes the noise go away, you need to replace
or repair the antenna plug where it goes into the radio.
When I plug in my ash drive, the screen says “USB ERR” and it won’t play the
les I placed on the drive.
1. Make sure the les on the drive are .mp3 or unprotected .wma (Windows
Media Audio) les. iTunes les are .m4a format and need to be converted
to .mp3 format, which can easily be done using iTunes.
2. Verify the capacity of the ash drive. The Model Two will play 1 gig up to 32
gig size ash drives.
3. Make sure the ash drive is not NTFS formaed. Always use the FAT32
format (most drives are formaed with FAT32 from the factory). Be sure
to do a full format rather than a quick format, and check that none of the
les or folders have names longer than 64 characters. It is very important
that none of the audio les have DRM. Use only MP3 les or unprotected
Windows Media format les.