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Rheem Raypak CROSSWIND V Series - User Manual

Rheem Raypak CROSSWIND V Series
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Effective: 11-30-2023
Replaces: 08-06-2023
P/N: 100-10000496 Rev. 03
Heat Pump Pool
& Spa Heater
Models: TWPH 4550, 5550, 6550,
6550EHC, 8550, & 8550EHC
FOR YOUR SAFETY: Do not store or use gasoline or other ammable vapors and
liquids or other combustible materials in the vicinity of this or any other appliance.
To do so may result in an explosion or re.
NOTE: The instructions in this manual are for the use of qualied individuals specially trained
and experienced in the installation and maintenance of this type of equipment and related system
components. Installation and service personnel are required by some states to be licensed. Persons
not qualied shall not attempt to install, service, or maintain this equipment.
This manual should be maintained in legible condition and kept adjacent to the heat pump pool heater or in a
safe place for future use.
INSTALLATION AND
OPERATION MANUAL
SCAN WITH QR EQUIPPED SMART
DEVICE FOR ONLINE MANUAL.
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Rheem Raypak CROSSWIND V Series Specifications

General IconGeneral
CategoryHeat Pump
BrandRheem Raypak
SeriesCROSSWIND V Series
Voltage208-230V
PhaseSingle
Sound Level58 dB
RefrigerantR410A

Summary

Quick Start Guide

Clearances

Information on safe installation distances and operational clearances for the unit.

Piping

Details on water connections, flow rate, and plumbing diagrams for system integration.

Water Chemistry

Guidelines for maintaining balanced water chemistry for optimal pool and spa operation.

Power

Information regarding electrical connections and system power requirements.

Controls Interface

Overview of the heater's control panel, display, and interface elements.

1. Warnings

General Safety Warnings

Explains hazard symbols and provides critical safety precautions for operation and usage.

2. Introduction

3. Water Chemistry

4. Installation Considerations

Site Selection and Mounting

Guidance on choosing a location and mounting the heater for optimal performance and safety.

5. Water Connections

6. Flow Rate & Pressure Drop

7. Electrical Connections

8. Wiring Diagram

208 V;230 V Single-Phase Diagram

Wiring schematic for single-phase heat only and heat/cool models.

9. Heater Control Display

Mode Key

Explanation of the Mode key's function for selecting operational modes.

UP and DOWN Keys

Functionality of UP and DOWN keys for adjusting temperature setpoints.

10. Operation Modes

Pool [Heat] and Spa Modes

Details on heating the pool or spa to the setpoint temperature.

Timed Spa Mode

How to set a specific duration for spa heating operation.

Pool Cool Mode

Functionality for cooling the pool in heat/cool models.

Pool Auto Mode

Automatic heating and cooling control for pool in heat/cool models.

11. Service Menu

Faults History

Reviewing a log of past operational faults and error messages.

Run Time Hours and Cycles

Displays compressor run time and the number of operational cycles.

12. Program Menu

Language Selection

Option to set the display language for menus and messages.

Set Factory Defaults

Resets all programmable settings to the manufacturer's default values.

Reset Faults

Clears the historical fault log from the service menu.

Wi-Fi Reset

Clears stored Wi-Fi network credentials for reconfiguration.

Temperature Display

Selects the unit of temperature measurement (Fahrenheit or Celsius).

Spa Setpoint Maximum Adjustment

Sets the maximum allowable temperature for spa operation.

Pool Setpoint Maximum Adjustment

Sets the maximum allowable temperature for pool operation.

Cooling Deadband Adjustment

Configures the temperature range for cooling cycles in auto mode.

Remote Pool Mode

Defines the pool operation mode when using a remote selector.

Defrost Temperature Adjustment

Sets the temperature threshold for initiating a defrost cycle.

Defrost Deadband Adjustment

Determines when the defrost cycle ends based on coil temperature.

Outside Lockout Temperature Adjustment

Sets the ambient temperature at which the unit will lock out operation.

Brownout Detection Mode

Configures the unit's behavior during low voltage conditions.

Installer Menu

Access to advanced settings for installation and external device configuration.

Schedule Menu

Access to configure the built-in scheduler for external devices.

13. Installer Menu

Auxiliary Output 1 & 2 Operation Modes

Sets the operation mode for auxiliary relays controlling external devices.

Single-Speed Pump Operation Mode

Configures how the single-speed pump output is controlled.

Variable-Speed Pump Operation Mode

Configures control for variable-speed pumps via digital outputs or Raypak Protégé.

Valves Control

Manages the operation mode for 3-way valve actuators.

Solar Heating Integration

How the control integrates with and manages a solar heater system.

14. Schedule Menu

Set Current Time

Sets the heater's internal clock for scheduling functions.

Set Time with Raymote

Automatic clock synchronization when connected to Wi-Fi via Raymote.

15. Digital Controls Operation

Sequence of Operation

Outlines the steps from initial power-up to ready-for-operation.

System Start-Up

Procedures for safely starting the heater and verifying operation.

Operational Status Messages

Displays and conditions for various operational messages like Heating, Cooling, No Demand.

Error Messages

Lists potential error messages and their corresponding troubleshooting steps.

16. Remote Mode Selector

Activating the Remote Mode

Steps to enable or disable the remote operation mode.

Remote Control Wiring

Wiring guidelines for connecting remote control systems to the heater.

17. Seasonal Start-Up or Annual Check

System Drain-Down

Steps to drain the water circuit for freeze protection.

19. Freeze Protection

20. Maintenance

Air Coil Cleaning

How to clean the evaporator coil for efficient operation.

Cabinet Care (optional)

Basic instructions for cleaning the unit's exterior cabinet.

Unplug Condensation Drain Holes

Checks and maintenance for condensation drain holes to prevent issues.

21. Troubleshooting

A. Unit Is Running, But Not Heating

Checks to perform when the unit runs but does not heat the water.

B. Unit Is Not Running

Troubleshooting steps for when the unit fails to start or operate.

C. Condensation Seems Excessive

Steps to determine if excessive condensation indicates a leak.

22. Service Call Verification

Set Factory Defaults

Resetting control settings to factory defaults when programming is disarranged.

Service Access to Heaters

Procedures for safely accessing internal components for service.

23. Plumbing Diagrams

Plumbing Schematic - No External Bypass

Diagram for systems not requiring an external bypass.

Plumbing Schematic - External Bypass

Diagram showing the installation with an external bypass assembly.

Piping for Heat Pump Pool Heater

Recommended piping configuration for a single heat pump unit.

24. Resistance Sensor Values

Inlet Water Sensor

Resistance values for the 100K inlet water temperature sensor.

Water Outlet, Ambient, Coil and solar sensors

Resistance values for 10K sensors used for outlet, ambient, and coil temperatures.

25. Connect to Wi-Fi with Raymote

Raymote User Registration

Instructions for downloading the app and creating a user account.

Preparing the Unit for Connection

Steps to put the heater into connection mode.

Add a New Heater to Raymote

Process for adding the heater to the Raymote app after connection.

26. Raymote Mobile App

Crosswind V Heater Setup

Configuring the heater's name, location, and other profile details in the app.

User and Organization Settings

Managing user profiles, app preferences, and organization settings.

Automation

Pool-Spa Screen

Accessories Screen

Reset Wi-Fi Credentials

Reconnect to Wi-Fi

Procedures for re-establishing Wi-Fi connection after reset or network changes.

Connectivity Troubleshooting

27. External Control Outputs

External Control Terminals

Diagram showing the layout and function of external control terminal connections.

Single-Speed Pump Control Wiring

Wiring details for controlling a single-speed pump via a relay.

Protégé Variable-Speed Pump Control Wiring

Connecting Raypak Protégé variable-speed pumps using the RS-485 Modbus harness.

Instruction for Wiring External Devices

Important installation notes for control signals wiring

Key considerations for running low-voltage control wiring safely.

Auxiliary Input Wiring

Instructions for connecting an external safety input like an emergency stop button.

Solar Heater Integration

How the control integrates with and manages a solar heater system.

Water Flow Switch (WFS) Wiring

Steps for wiring the water flow switch to the heater control board.

28. Replacement Parts

29. Illustrated Parts List

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