Troubleshooting
Ⅳ. TROUBLESHOOTING
The table below lists some common problems and actions you can take. If you can’t
resolve a problem, please contact your equipment provider.
Battery is not
installed correctly
Remove the battery and re-install it
correctly.
Use the AC power adapter to operate the
device with the battery inserted to
recharge the battery. If this does not
resolve the problem, contact your
equipment provider.
The AC supply is not
connected.
Check power supply connection and
verify the green light on the power
adapter is turned on.
The device is not
turned on.
Turn on the concentrator.
Cannula is kinked or
obstructed.
Check cannula and its connection to the
oxygen outlet port.
Contact your equipment provider.
Oxygen Not At
Full
Concentration
The device is
warming up.
Wait 2 minutes for the device to warm up.
If the problem is not resolved, please
contact your equipment provider.
The sieve beds may
require servicing.
Contact your equipment provider to
change the sieve beds.
Refer to Alerts Section for full
descriptions