Problem Causes Solutions
Nothing happens when the
[Check Status] key or the
[Energy Saver] key is
pressed.
The main power switch is
turned off.
Turn on the main power switch.
"Please wait." appears. This message appears when
you press the [Energy Saver]
key.
Wait for a while. If the machine does
not get ready in five minutes, contact
your service representative.
"Please wait." appears. This message appears when
the machine is warming up.
• Wait for a while. If the machine
does not get ready in five minutes,
contact your service
representative.
• Wait until the message
disappears. Do not turn off the
main power switch while the
message is showing.
"Please wait." appears. This message appears when
you change the toner
cartridge.
Wait for a while. If the message does
not disappear in five minutes, contact
your service representative.
"Memory is full. Do you
want to store scanned file?"
appears.
The scanned originals
exceed the number of
sheets/pages that can be
stored on the hard disk.
• Press [Yes] to store pages that
have been scanned. Delete
unnecessary files by pressing
[Delete File].
• Press [No] if you are not storing
pages that have been scanned.
Delete unnecessary files by
pressing [Delete File].
The user code entry screen is
displayed.
Users are restricted by User
Code Authentication.
For details about how to log in when
User Code Authentication is enabled,
see "When the Authentication Screen is
Displayed", Getting Started .
The Authentication screen
appears.
Basic Authentication,
Windows Authentication,
LDAP Authentication or
Integration Server
Authentication is set.
Enter your login user name and user
password. For details about the
Authentication screen, see "When the
Authentication Screen is Displayed",
Getting Started .
10. Troubleshooting
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