Message Causes Solutions
"Check whether there are
any network problems."
[14-09]
E-mail transmission was
refused by SMTP
authentication, POP before
SMTP authentication, or
login authentication of the
computer in which the folder
for transfer is specified.
• Check that User Name and
Password for the following
settings in [System Settings] are
listed correctly.
• SMTP Authentication
• POP before SMTP
• Fax E-mail Account
For details about these settings,
see "File Transfer", Connecting the
Machine/ System Settings .
• Check that the user ID and
password for the computer with
the folder for forwarding are
correctly specified.
• Check that the folder for
forwarding is correctly specified.
• Confirm that the computer with the
folder for forwarding is properly
working.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[14-33]
E-mail addresses for the
machine and the
administrator are not
registered.
• Check that the correct E-mail
Address is listed in [Fax E-mail
Account] of [System Settings]. For
details about Fax E-mail Account,
see "File Transfer", Connecting the
Machine/ System Settings .
• For details about network
problems, contact your
administrator.
10. Troubleshooting
170
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