Troubleshooting When Using the Printer Function
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Data storage error.
You tried to print a Sample
Print, Locked Print, Hold
Print, or Stored Print file,
or to store a file in the doc-
ument server when the
HDD is malfunctioning.
Contact your service representative.
Document Server is
not available to
use. Cannot store.
You cannot use the docu-
ment server function.
Contact the administrator.
Duplex has been
cancelled.
Duplex printing was can-
celed.
• Select the proper paper size for
the duplex function. See “Specifi-
cations for the Main Unit”, About
This Machine.
•In [System Settings], under [Tray
Paper Settings], select [2 Sided
Copy].
Error has occurred.
A syntax error, etc., oc-
curred.
Check that the PDF file is valid.
Exceeded max. ca-
pacity of Document
Server. Cannot
store.
The HDD became full after
a file was stored.
Delete some of the files stored in the
document server or reduce the size
that you want to send.
Exceeded max.
number of files of
Document Server.
Cannot store.
The maximum file capacity
of the document server
was exceeded.
Delete some of the files stored in the
document server.
Exceeded max.
number of files to
print for tempo-
rary / stored
jobs.
While printing a Sample
Print, Locked Print, Hold
Print or Stored Print file,
the maximum file capacity
was exceeded.
Delete unneeded files stored in the
machine.
Exceeded max.
number of pages of
Document Server.
Cannot store.
The maximum page capac-
ity of the document server
was exceeded.
Delete some of the files stored in the
document server or reduce the
number of pages that you want to
send.
Exceeded max.
number of pages to
print for tempo-
rary / stored
jobs.
While printing a Sample
Print, Locked Print, Hold
Print or Stored Print file,
the maximum page capaci-
ty was exceeded.
Delete unneeded files stored in the
machine.
Reduce the number of pages to print.
Exceeded max. pag-
es. Collate is in-
complete.
The number of pages ex-
ceeds the maximum
number of sheets that you
can use Collate with.
Reduce the number of pages to print.
Message Cause Solution
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