Troubleshooting When Using the Scanner Function
82
5
When a Message Is Displayed on the Client Computer
This section describes likely causes of and possible solutions for the main error
messages displayed on the client computer when using the TWAIN driver.
Important
❒ If a message not described here appears, act according to the message. For in-
formation about how to turn off the main power switch, see About This Ma-
chine.
Exceeded max.
data capaci-
ty.Check the
scanning resolu-
tion, then reset
original(s).
The scanned original ex-
ceeded maximum data
capacity.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. See “Relationship between
Resolution and File Size”, Scanner Ref-
erence.
Exceeded max.
data capaci-
ty.Check scanning
resolution, then
press Start key
again.
The scanned data exceed-
ed maximum data capac-
ity.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. See “Relationship between
Resolution and File Size”, Scanner Ref-
erence.
Exceeded max.
page capacity per
file. Press
[Send] to send
the scanned data,
or press [Cancel]
to delete.
The number of scanned
pages exceeded maxi-
mum page capacity.
Select whether to send the data so far.
Message Cause Solution
Clear Misfeed(s)
in ADF.
A paper misfeed has oc-
curred inside the ADF.
Remove jammed originals, and place
them again.
Check whether the originals are suita-
ble to be scanned by the machine.
Invalid Winsock
version. Please
use version 1.1
or higher.
You are using an invalid
version of Winsock.
Install the operating system of the com-
puter or copy Winsock from the operat-
ing system CD-ROM.
The name is al-
ready in use.
Check the regis-
tered names.
You tried to register a
name that is already in
use.
Use another name.
Message Cause Solution
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